INSIGHT
Gain more insight about creating value for people and business
through experiences.
INSIGHT FROM KPSG
Gain more insight about creating value for people and business
through experiences.
One of the Most Common Chatbot Issue in Contact Center and Its Solution
Chatbot technology has actually been around for a long time and is used by many companies, because it is expected to improve customer experience
OnTrace x Egeroo: The Ultimate Collaboration for Your Contact Center
To provide the best solution for business people in Indonesia who require a quality contact center, OnTrace and Egeroo collaborate to present an AI Chatbot in the contact center. Yes, OnTrace adopts Egeroo’s AI robot features and then changes and adapts it to the needs of chat agents. Furthermore, bot …
Learning Misconception: Training can Wait…After the Pandemic?
Competence is an asset within an organization, an underlying characteristic of a person which enables them to deliver superior performance in a given job, role or situation.
Get Closer with digima ASIA: The Digital Innovation Specialist
Speaking of innovation, digima ASIA is indeed known as a digital innovation specialist in Indonesia for a while.
The Importance of Understanding Digital Skills to Increase Productivity in Your Company
Currently, digitization has penetrated into various aspects of human life, including the workplace
Best Practice of Low Maintenance Interior
Gone are the days when a ‘cool’ office looked like Greek temple. Today’s business climate requires agility and resilience, which is embodied in a minimalist office design with low maintenance interior to increase people and customer experience
In Charge of Payroll? Make Sure You Don’t Miss These Factors!
Payroll is wider than calculating and paying salaries. If you’re acting as the person in charge of payroll within your organization, here’s your checklist!
Trusting Your Payroll to the Right Service Provider
DEOS Group provides a payroll solution that’s both agile and resilient for your organization’s unique requirements.
Guides on Indonesia’s Latest Payroll Regulation
Have you been a professional in managing payroll in the company? Ensuring employees have the best performance is important, but no less contributing to this is how you appreciate them through proper remuneration.
Managing Tasks in Your Team to Prevent Procrastination
Procrastination is the enemy of productivity. How to avoid this from happening in your team?
Leverage Your Brands via CX Tech
CX includes everything customers feel about your business, from how helpful your customer service staff is to how easy it is to use your website
Differentiate CX and UX Implementation on Your Organisation
CX and UX, both are of course equally important for the survival of your business today. What’s the best way to implement both in healthy levels for your business?
