ABOUT KPSG GROUP
KPSG Group is the best Business Process as a Service (BPaaS) company in Indonesia that provides the required human resources, information systems, as well as supporting technology. We combine expertise in Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) as a solution for more effective and efficient business operations.
KPSG Group has been operating since 1990 as the first outsourcing company in Indonesia and has developed into a BPaaS company with a focus on Customer Experience (CX) and Employee Experience (EX) solutions as it is today.
Our main goal is to provide intelligent business operations solutions by leveraging Cloud Applications, AI Technologies, DX Strategy, Process Innovation, Data Analytics, and Interconnectivity capabilities. Through the solutions we provided, clients can entrust all of their business processes to KPSG Group to drive better business growth.
KPSG GROUP AS A BPaaS COMPANY
KPSG provides Business Process as a Service (BPaaS) solutions using cloud computing technology in each of its implementations. A transformation of business process optimization solutions that were previously better known as Business Process Outsourcing (BPO).
KPSG Group realizes the importance of utilizing the latest IT technology in facing every business competition in the digital era as it is today. Therefore, the BPaaS solution is carried forward to support the business’s operational aspects making them easier and more flexible.
The BPaaS solution provided by KPSG is also intended as a cost-effective optimization of business processes. This is possible because of the use of cloud-based technology, where companies do not have to buy or maintain their own software and hardware. In addition, BPaaS solutions also enable companies to be able to apply automation processes to repetitive tasks, optimize business productivity, and improve customer experience.
WHY CHOOSE THE KPSG GROUP
KPSG aims to help companies grow their business by leveraging cloud-based systems as part of their operational transformation.
Accommodate Changing Business Needs
The solutions we provide utilize a cloud foundation to suit business needs and accommodate fluctuating business processes.
Advanced Technology with Efficient Cost
We provide modern and sophisticated BPaaS solutions at an efficient cost.
Stability
Has numerous experience and knowledge related to IT compliance and Behavioral Governance to comply with local and regional audits.
Responsive
Capable of settling your company’s needs precisely and quickly.
Flexible
Capable of meeting your business needs in configuring system applications.
Secure
Implement Data Information Security standards and certified with ISO and PCI DSS.
VISION
To focus on Harmonious Recurring Business with a Sustainable Growth, by means of Digitally-Enriched Corporate Strategy that is directly or indirectly support social welfare as a promoter to the growth of employment maturity and the acceleration of economy.
MISSION
To cultivate mutually-beneficial returns to the stakeholders by providing a harmonious world-class services.
OUR ACHIEVEMENTS
Experience and solution quality that continues to improve has pushed us to become the Best Business Process as a Service in Indonesia.
4.500+
Number of Outsources
22.200+
Number of Payroll Processing
10 Million+
Volume of AI Traffic
2.160+
Number of Contact Center
Active Work Stations
150+
Number of Clients
CERTIFICATION
PERSEBARAN JANGKAUAN BISNIS
2 Countries
15 Cities
4 Office
2 BPO Workshop Center
13 Recruitment Center
1 Training Center
CORPORATE MILESTONE
Started in 1990 as the first outsourcing company in Indonesia, KPSG has steadily grow into what it is today.
