IMPROVE YOUR BUSINESS PRODUCTIVITY WITH KPSG
With decades of experience and knowledge that KPSG has mastered, we are one you can rely on for better Customer Experience and Employee Experience management. KPSG has the latest IT technology as well as a professional team to help your business.
The BPaaS solutions that we offer are a combination of modern IT technology and outsourcing workers who are competent in their fields. We have designed this solution specifically to assist in the operational transformation for customer management or manage company HR so that your business can operate as expected.
CUSTOMER EXPERIENCE
A COMPLETE SOLUTION FOR CUSTOMER MANAGEMENT AND MARKETING
- KPSG Customer Experience (CX) is a marketing strategy across all touchpoints focused on increasing customer engagement, satisfaction, and experience.
- KPSG utilizes advanced IT technology as well as a humanist approach.
- KPSG provides various technologies to manage company interactions with your potential customers/consumers.
- Execute strategies to build a more positive company image and retain more loyal customers and generate more profits.
CONNECT WITH CUSTOMERS PERSONALLY WHEREVER THEY ARE
CX Platform Contact Center
Reach your subscribers across multiple channels.
CX Platform Virtual Agent
Intelligent AI Chatbot that can interact with your customers.
BPO Contact Center
Inbound/outbound contact center BPO solutions.
Interaction Management
Manage the channels used to interact with customers.
Content Management
Manage the content/information that will be delivered to customers.
Analytical Data
Sophisticated analytics system to gain customer-related insights.
EMPLOYEE EXPERIENCE
COMPANY HR MANAGEMENT
KPSG provides Employee Experience (EX) to assist digital HR management processes in your company.
Create a better employee experience.
We will help find and manage quality talents for your company.
