INSIGHT
Gain more insight about creating value for people and business
through experiences.
INSIGHT FROM KPSG
Gain more insight about creating value for people and business
through experiences.
Transform Customer Experience with Chatbot
Amidst the dynamic landscape of the Indonesian industry today, businesses who can effectively integrate chatbots into their omnichannel ecosystem will experience good scalability in their CX (Customer Experience) development.
BPaaS: Solution to Increase Your Company’s Productivity
Let’s discuss the appropriate timing for you to leverage BPaaS!
Bring the Best Chatbot Experience to Connect with Your Customers
A chatbot is a computer program designed to mimic human conversation when interacting with users through chat or messaging platforms.
Understand the Benefits of Outsourcing for Your Employees and Company
Outsourcing for blue-collar labor has become one of the choices in the world of Indonesian offices. There are many benefits that your business can get. What are the benefits?
Good Customer Experience Will Bring Positive Impact Into Your Business
In today’s competitive business world, it takes more than just great ideas and capital to make a new business successful.
BPaaS: A New Trend in Indonesian Business Scene
The Business Process as a Service (BPaaS) provides innovative and effective business solutions for Indonesian companies seeking to strengthen their operations.
Employee Annual Bonus: Definition and Benefits for the Company that Provides It
At the end of the year, employees receive an annual bonus. Learn how to calculate it here!
Customer Life Cycle: Various Things You Need To Know
Companies that can manage the customer life cycle will produce better CX & high business profits.
Understanding Employee Life Cycle & How to Optimize It
Employee life cycle is an important stage that employees go through & you need to optimize it for business success.
Social Media: Customer Experience Enhancer
Uncover the benefits of social media interaction to enhance the customer experience and boost your company’s growth.
Customer Experience: The Ultimate Marketing Tool
Learn why delighting your customer is the most effective marketing tool that your company must master and implement.
Understanding Customer Journey
Go the extra mile with these 5 tips to improve the overall experience for a more favorable customer journey.
