ABOUT KPSG GROUP
KPSG Group is a CXaaS, BPaaS, and MPHRO company that provides the human resources, information systems, and supporting technologies you need. We combine expertise in Business Process as a Service (BPaaS), Customer Experience as a Service (CXaaS), and Multi-process HR Outsourcing (MPHRO) as solutions for more effective and efficient business operations.
Founded in 1990 as the first outsourcing company in Indonesia, KPSG has continued to grow into a company focused on Customer Experience (CX) and Employee Experience (EX) solutions. In 2020, we transformed into DEOS Group. However, as the business expanded, we recognized that the KPSG name carried a strong legacy, deep market recognition, and a trusted reputation built over decades. In 2023, we made the strategic decision to bring back the KPSG brand—reflecting both our heritage and our continued commitment to innovation, excellence, and client success.
Our main goals is to deliver solutions in the form of intelligent business operations by leveraging technology, operations, and human resources. Through the solutions provided by KPSG Group, clients can entrust their entire business processes to us to drive stronger business growth.
WHY CHOOSE THE KPSG GROUP
KPSG aims to help companies grow their business by leveraging cloud-based systems as part of their operational transformation.
Accommodate Changing Business Needs
The solutions we provide utilize a cloud foundation to suit business needs and accommodate fluctuating business processes.
Advanced Technology with Efficient Cost
We provide modern and sophisticated BPaaS solutions at an efficient cost.
Stability
Has numerous experience and knowledge related to IT compliance and Behavioral Governance to comply with local and regional audits.
Responsive
Capable of settling your company’s needs precisely and quickly.
Flexible
Capable of meeting your business needs in configuring system applications.
Secure
Implement Data Information Security standards and certified with ISO and PCI DSS.
VISION
To focus on Harmonious Recurring Business with a Sustainable Growth, by means of Digitally-Enriched Corporate Strategy that is directly or indirectly support social welfare as a promoter to the growth of employment maturity and the acceleration of economy.
MISSION
To cultivate mutually-beneficial returns to the stakeholders by providing a harmonious world-class services.
OUR ACHIEVEMENTS
Experience and solution quality that continues to improve has pushed us to become the Best Business Process as a Service in Indonesia.
4.220+
Number of Outsources
23.000+
Number of Payroll Processing
18 Million+
Volume of AI Traffic
2.103+
Number of Contact Center
Active Work Stations
300+
Number of Clients
CERTIFICATION
PERSEBARAN JANGKAUAN BISNIS
2 Countries
15 Cities
4 Office
2 BPO Workshop Center
13 Recruitment Center
1 Training Center
CORPORATE MILESTONE
Started in 1990 as the first outsourcing company in Indonesia, KPSG has steadily grow into what it is today.
