As AI continues to move faster and become more integrated into business operations, customer interactions, and decision-making, companies are facing new questions around ethics, data security, governance, and trust.
In this Smart ConneXion podcast episode, with our guest Franciscus William Adhikurnia as IT Security & Compliance Specialist at KPSG, we will discuss why Responsible AI matters for businesses today, especially in contact center and customer experience environments where sensitive customer data is handled every day.
We will also explore the risks of adopting AI without proper governance, the principles behind Responsible AI, the importance of security and compliance, and best practices companies can follow to ensure their AI deployment remains responsible, secure, and trusted.
If you have any questions, you can contact us through:
https://kpsg.com/en/contact-us/
or Email: info@kpsg.com
Please fill in your name and email address
