How Can LLM Smartbots Enhance Customer Interaction?

Customer interaction is constantly evolving, and chatbots are no longer just tools for answering simple questions. 

Large Language Model (LLM) technology introduces a new way for companies to deliver conversations that are more natural, relevant, and contextual—just like speaking with a human.

In this episode of Smart ConneXion, we are joined by Kiki M. Rizki, Senior Business Solutions Specialist at KPSG, who will discuss the role of AI in the evolution of modern chatbots, providing insights and best practices for real-world LLM implementation.

If you have any questions, you can contact us at:

🌐 https://kpsg.com/en/contact-us/