Understanding what the employee life cycle is as well as knowing how to optimize each stage in it will have a positive impact on the company. Please refer to the following article to understand the employee life cycle and how to improve it.
As we know, employees are valuable assets owned by the company. They have the knowledge, skills, and personnel that can help the company to achieve the business goals it wants to achieve. Therefore, when a company can successfully run employee life cycle management, then the company will also get a positive impact ranging from increased productivity to employee loyalty.
Apa Itu Employee Life Cycle?
Employee life cycle is the process that employees go through in a company. This process consists of several stages ranging from the process in which employees are interested in working in your company, to the occurrence of termination of employment. Thus, the employee life cycle can also be said to be the life cycle of employees in the company where they work.
Berikut adalah tahapan employee life cycle:
- Attraction
- Recruitment
- Onboarding
- Development
- Retention
- Separation
You need to know, employee life cycle is an important part of company development. This process is not only about hiring and retaining employees, but also deals with the development of various skills as well as ensuring that employees get a good impression when leaving the company. If you are a stakeholder in a company or an HR manager then you must understand the life cycle of these employees.
Mengapa Employee Life Cycle Penting untuk Ditingkatkan?
Many large companies do not pay attention to employee engagement and only focus on customer satisfaction and engagement. Padahal, employee life cycle sama pentingnya dengan customer life cycle.
You need to know that employees are one of the important pillars that influence the success or failure of a business. They are the company's Human Resources (HR) that will help manage daily business needs, handle customers effectively, and offer products/services to consumers. Therefore, it is important to effectively manage the employee life cycle to maximize the potential of each employee in your company.
Broadly speaking, here are some reasons why the employee life cycle is important to manage:
1. Increase employee experience
Monitoring the various stages of the employee life cycle will help you to ensure that all employees get a good experience during work. You can identify gaps in your hiring, onboarding, or retention processes so you can make changes to fix them.
2. Increase productivity
When employees get a good employee experience, then they will tend to be more motivated when working. This will ultimately encourage better productivity so as to increase company profits.
3. Reduce employee turnover
A well-designed Employee life cycle can help reduce employee turnover because they feel more engaged and valued. In addition, understanding and managing the employee life cycle can also help HR practitioners to predict when employees will leave. Thus, HR can take steps to retain employees before they leave or make plans to hire new employees.
Understanding the Employee Life Cycle & How to Optimize It
1. Attraction
The first stage is attraction, which is when an employee or someone has an interest in working in a company. This stage appears even before the company opens job openings because the company manages to build a positive image as a place to work.
To increase the attractiveness of the company in the eyes of job seekers, the company must be able to build a strong employer branding strategy. Some of them are as follows:
- Build a positive corporate culture so that your company's employees are moved to tell those closest to them how great it is to work at your company.
- To attract candidates, you can also offer various benefits that are not offered by other companies. Examples such as remote working, free snacks and lunches, gym memberships, flexible working hours, and others.
- Manage the career page on the company's web, then make sure that the information in it is interesting and in accordance with the company's target audience.
- Take advantage of social media like LinkedIn to promote your company's brand and interact with your target audience.
2. Recruitment
Recruitment is the second stage in the employee life cycle, when employees begin to follow the company's selection and recruitment process. At this stage, companies need to ensure that they can find the right candidate and are able to provide an enjoyable experience for applicants.
To optimize this stage, there are a few things you need to do:
- Post job postings using an attractive format with clear information.
- Post job information on various platforms such as websites or social media and online job boards.
- Try to make recruitment can run transparently with a process that is not complicated and not too long.
- Take advantage of technology for a more effective and efficient recruitment process such as using Application Tracking Systems (ATS), online psychological test applications, and others.
3. Onboarding
The onboarding stage is when employees begin to be accepted into a company and they need to adapt to the policies or regulations in the company where they work. At this stage, the company needs to make sure that the new employee can feel accepted and able to adjust quickly.
Some things you can do to optimize this stage are as follows:
- Develop an onboarding process that is easy to follow and understand.
- Provide training or orientation training for new employees.
- Communicate clearly with employees about what you expect from them.
- Clearly inform the company's policies and regulations.
- Prepare all the tools or systems that the employee needs to work.
4. Development
The fourth stage in the employee life cycle is the development stage. You need to know that poor learning and development opportunities are one of the reasons that cause employees to resign from a company. Therefore, it is very important for companies to understand the advantages of employees and provide the greatest opportunity to be able to develop them.
This strategy will not only be beneficial for employees but also for the company. When employees have skills that continue to be developed, then the company can get more qualified employees. Thus, employees can generate much better productivity and performance.
Here are some development strategies that can be done:
- Identify what skills are most important for the employee to improve his productivity and performance.
- Provide training or development that suits the needs of employees and the needs of the business.
- Track employee performance progress to find out which areas still need to be developed.
5. Retention
Retention is the longest stage in the employee life cycle because employees will continue to be managed and cared for in order to survive in the company where they work. This needs to be considered because when companies successfully retain their employees, they do not need to carry out a recruitment process that will take a lot of time, cost, and effort.
At this stage, the company can carry out several strategies to increase employee retention, such as the following:
- Maintain good communication with employees.
- Provide a positive work environment.
- Pay attention to the welfare of employees as with the provision of benefits.
- Utilize the HRIS app to manage employees effectively and efficiently.
- Providing salaries in a timely and fair manner by utilizing the payroll system.
6. Separation
Separation or termination of employment becomes the last stage. This stage occurs when the employee has already entered retirement age, resigned, or even due to expulsion. While at this stage, the company must be able to ensure that the employee who resigns can come out in a good way and does not cause major disruption.
To manage this stage, there are several things to consider such as the following:
- Minimize distractions that may arise as a result of employee resignation. For example, by ensuring that the employee's duties have been handled properly.
- If the employee resigns, then you can try to dig out what are the main reasons for the resignation. If it turns out that there is a problem in the company's work environment, then you can immediately solve it to avoid similar problems in the future.
- If the termination is done because the employee is asked to leave then make sure the company does it the right way.
- Do a small interview to get honest feedback about what it's like to work at your company. The Feedback you receive can be used to improve.
Solusi KPSG untuk Tingkatkan Employee Experience pada Employee Life Cycle
KPSG provides comprehensive services to improve the employee experience in your company from the candidate screening process, onboarding, training, to retention. This is a practical HR management solution, because KPSG will help optimize the stages of the employee life cycle in your company.
We will ensure that your company can get a workforce with the appropriate requirements so that they can provide the best performance it has. Please contact us to get more information about this KPSG service. You can also click Employee Experience Services to get a full explanation.
