CASE STUDY OF A LEADING Private Bank
Corporate Background
The Human Capital Division of a Private Bank in Indonesia faces the ongoing challenge of sourcing IT talent, specifically Programmers and Quality Assurance (QA) specialists, to support its expanding technological needs. As a leading financial institution, this Private Bank demand for skilled IT professionals is crucial for its continuous innovation and service enhancement.
Previous Condition
- This Private Bank found itself competing with a broad range of employers for a limited pool of IT talent, making it challenging to attract and secure the necessary personnel.
- The market experienced a notable disparity between the demand for skilled IT workers and the available supply, further complicating recruitment efforts.
- There was a significant gap in finding industry-ready IT workers, with many candidates lacking the immediate operational skills required for this Private Bank’s projects.
Objective to be Achieved
- Require a partner that can assist in implementing a multifaceted strategy to address talent challenges.
SOLUTIONS IMPLEMENTED
34 years experience in HRSO Process Management: KPSG introduced its proven Human Resources Service Outsourcing (HRSO) process management to streamline talent acquisition, enhancing efficiency and effectiveness.
Continuous Recruitment: By building a robust talent pool through continuous recruitment efforts, KPSG ensured a ready supply of candidates to meet bank ongoing needs.
Campus Partnerships: KPSG established partnerships with educational institutions to identify and engage emerging IT talent early in their career development.
IT Bootcamp: To bridge the gap between academic preparation and industry requirements, KPSG introduced an IT bootcamp program, designed to equip candidates with the essential skills and knowledge for immediate operational readiness.
Objectives Successfully Achieved
- The strategic initiatives led to the achievement of the Service Level Agreement (SLA) with this private bank, with a 100% fulfillment rate within the agreed timeframes, thereby ensuring that bank’s IT staffing needs were met promptly and efficiently.
100%
SLA Achieved
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