KPSG (“KPSG”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share your data. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the KPSG website, applications, online assessment platforms, systems or related services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your participation in assessment, courses, modules, games dan any other activities, including data from third-party platforms you connect with KPSG. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

1.1 Data You Provide to Us

We may collect different data from or about you depend on how you use the Services. Below are some examples to help you better understand the data we collect. When you create an account, get registered into the Services and use the Services, including through a third-party platform, we collect any data you provide directly, including:

Profile Data

You can also choose to provide profile information like a photo, description, link, social media profiles, or other data. Your Profile Data might be viewable by others.

Shared Content

Parts of the Services let you interact with other users or share content accordingly, including by posting reviews on a module, asking or answering questions, sending messages to others, or posting photos or other work you upload. Such shared content may be viewable by others depending on where it is posted.

Assessment Data

When you enroll in, get enrolled and take assessment/course/module, we collect certain data including which journeys, courses, modules, assignments and quizzes you’ve started and completed; your exchanges with others; and essays, answers to questions, and other items submitted to satisfy assessment requirements.

Payment Data

If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, KPSG does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Data About Your Accounts on Other Services

We may obtain certain information through your social media or other online accounts if they are connected to your KPSG account. If you login to KPSG via another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.

Sweepstakes, Promotions, and Surveys

We may invite you to complete a survey or participate in a promotion (like a contest, competition or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, date of birth, or phone number, along with all supporting data provided during the submission. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.

Communications and Support

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

1.2 Data We Collect through Automated Means

When you access the Services, we collect certain data by automated means, including:

System Data

Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types.

Usage Data

Usage statistics about your interactions with the Services, including journeys, courses, modules accessed, time spent on the Service, pages or screens visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services.

Approximate Geographic Data

An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address and related geotagging abilities.The data listed above is collected using server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

2. How We Get Data About You

We use tools like cookies, analytics services, and advertising providers to gather the data listed above. If you get enrolled from third-party services, then we get the data from the related third-party services. Some of these tools and services offer you the ability to opt out of data collection.In situations where we obtain your data from a source other than you, we process your data on the basis of legitimate interests, until you ask us to stop processing your data on the basis of our legitimate interests. We will retain your assessment records relating to degrees, certificates, achievements, leaderboards for our own compliance and verification purposes (including where we are required to do so by our clients and partners), even after you withdraw your consent to our processing of your data. We will archive information about your use of the Services. This information will only be used in very limited circumstances, such as for statistical analysis or a third-party and retention for audit purposes relating to commercial contracts.

2.1 Cookies and Data Collection Tools

KPSG and other service providers acting on our behalf (like Google Analytics and other third-parties) use server log files and automated data collection tools like cookies, tags, scripts, customized links, and assessment tracker when you access and use the Services. These tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we process data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

KPSG uses the following types of cookies:

  • Preferences: cookies that remember data about your application, browser and preferred settings that affect the appearance and behavior of the Services (like your preferred language).
  • Security: cookies used to enable you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
  • Functional: cookies that store functional settings (like the volume level you set for video playback).
  • Session State: cookies that track your interactions with the Services to remember your login details and progress you made at certain journey/courses/modules/stages. These are strictly necessary for the Services to work properly.

2.2 Analytics

We use tools like cookies, analytics services, and advertising providers to gather the data listed above. If you get enrolled from third-party services, then we get the data from the related third-party services. Some of these tools and services offer you the ability to opt out of data collection.We may use third-party analytics services like Google Analytics on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

3. What We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services and as required by law or necessary for safety and integrity.

  • Provide and administer the Services, including to display customized content and facilitate communication with other users;
  • Process your requests and orders for courses, products, specific services, information, or features;
  • Communicate with you about your account by:
    • Responding to your questions and concerns;
    • Sending you administrative messages and information, including messages from assessment admins, notifications about changes to our Service, and updates to our agreements;
    • Sending you information and messages about your progress in journeys, courses, modules, rewards, new services, new features, promotions, newsletters, and other available services;
    • Sending push notifications to your wireless device to provide updates and other relevant messages;
  • Manage your account preferences;
  • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse; Solicit feedback from users;
  • Identify unique users across devices;
  • Improve our Services and develop new products, services, and features;
  • Analyze trends, traffic and track usage data;
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. Who We Share Your Data With

We share certain data about you with assessment admins, other users, companies, our business partners, analytics providers, your social media providers, companies helping us run promotions, surveys and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

5. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

KPSG takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and KPSG, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact talent@kpsg.com with any concerns.

6. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.

6.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

6.2 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us at talent@kpsg.com.

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