{"id":3357,"date":"2026-01-20T14:41:00","date_gmt":"2026-01-20T07:41:00","guid":{"rendered":"https:\/\/kpsg.sitespirit.co\/?page_id=3357"},"modified":"2026-02-05T14:28:39","modified_gmt":"2026-02-05T07:28:39","slug":"bpaas-cc","status":"publish","type":"page","link":"https:\/\/kpsg.com\/en\/bpaas\/bpaas-cc\/","title":{"rendered":"BpaaS CC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3357\" class=\"elementor elementor-3357\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01a1c62 section1 e-flex e-con-boxed e-con e-parent\" data-id=\"01a1c62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db0063b elementor-widget-tablet__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-breadcrumbs\" data-id=\"db0063b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/kpsg.com\/\">Beranda<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e02f88 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9e02f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Business Process as a Services Contact Center (BPaaS CC)\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cec8fd1 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"cec8fd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Operasional contact center end-to-end dengan tenaga profesional, proses terstandarisasi, serta teknologi omnichannel berbasis cloud dan AI untuk layanan yang lebih cepat, efisien, dan scalable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1437b48 animated-slow elementor-invisible elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"1437b48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\t\t<link id='font-awesome-css' href='https:\/\/kpsg.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/kpsg.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_1437b48\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_1437b48 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_1437b48 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_1437b48 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_1437b48 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_1437b48\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-36b1b09 \" href=\"https:\/\/kpsg.com\/en\/contact-us\/\" id=\"uc_blox_btn_group_elementor_1437b48_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-icon\"><i class='fas fa-arrow-right'><\/i><\/div>\n        <div class=\"ue-btn-txt\">Konsultasikan Sekarang<\/div>\n  <\/div>\n<\/a>\n<a class=\"elementor-repeater-item-58c908a \" href=\"\/studi-kasus\/?ucterms=solusi-case-study:bpaas-cc\" id=\"uc_blox_btn_group_elementor_1437b48_item2\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">Lihat Studi Kasus<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b753dc7 counter-separator e-flex e-con-boxed e-con e-parent\" data-id=\"b753dc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f32f0e elementor-widget-mobile__width-initial elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-counter\" data-id=\"5f32f0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Tenaga profesional<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"4220\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78f6bf2 elementor-widget-mobile__width-initial elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-counter\" data-id=\"78f6bf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Workstation<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"2.5\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">k+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7728eea elementor-widget-mobile__width-initial elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-counter\" data-id=\"7728eea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Trafik AI<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"18\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">jt+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b03c22 elementor-widget-mobile__width-initial elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-counter\" data-id=\"1b03c22\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Lokasi contact center<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"3\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8325333 e-flex e-con-boxed e-con e-parent\" data-id=\"8325333\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7eec4c animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e7eec4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solusi BPaaS Contact Center\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d033e9 e-n-tabs-none animated-slow elementor-invisible elementor-widget elementor-widget-n-tabs\" data-id=\"2d033e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"47199209\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-471992091\" data-tab-title-id=\"e-n-tab-title-471992091\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-471992091\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOutbound Contact Center\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-471992092\" data-tab-title-id=\"e-n-tab-title-471992092\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-471992092\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tInbound Contact Center\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-471992091\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-471992091\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-93ff1eb e-con-full e-flex e-con e-child\" data-id=\"93ff1eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d119b8d elementor-widget elementor-widget-heading\" data-id=\"d119b8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outbound Contact Center<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199bfcb elementor-widget elementor-widget-text-editor\" data-id=\"199bfcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Menjangkau pelanggan atau prospek secara proaktif untuk berbagai kebutuhan bisnis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c06b281 my-icon elementor-widget elementor-widget-ucaddon_uc_material_bullets\" data-id=\"c06b281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_uc_material_bullets.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Icon Bullets -->\n\n<style>\/* widget: Icon Bullets *\/\n\n\n\n#uc_uc_material_bullets_elementor_c06b281 *{\n\t-webkit-box-sizing: border-box;\n\t-moz-box-sizing: border-box;\n\tbox-sizing: border-box;\n}\n\n#uc_uc_material_bullets_elementor_c06b281 .ue-icon-wrapper{\n\tdisplay: flex;\n}\n\n#uc_uc_material_bullets_elementor_c06b281 .ue-icon{\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  flex-grow:0;\n  flex-shrink:0;\n  line-height:1em;\n  transition:0.3s;\n}\n\n#uc_uc_material_bullets_elementor_c06b281 .ue-icon svg{\n  height:1em;\n  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27.1123 8.24348 28.9606C8.82548 30.8071 10.8607 31.9358 13.2275 31.8476L10.6667 23.7332Z\" fill=\"#EA5340\"><\/path><path d=\"M20.6908 53.2527C19.8671 53.2527 19.1017 52.7236 18.8407 51.8965L15.1706 40.2671C14.8478 39.2459 15.4157 38.156 16.4369 37.8333C17.458 37.5105 18.5479 38.0784 18.8707 39.0996L21.957 48.8789L25.6554 47.7114L22.569 37.932C22.2463 36.9109 22.8142 35.821 23.8353 35.4982C24.8565 35.1755 25.9464 35.7434 26.2691 36.7645L29.9393 48.3939C30.0945 48.8842 30.0468 49.4168 29.8105 49.8736C29.5742 50.3304 29.1633 50.6743 28.673 50.8277L21.2745 53.1628C21.0805 53.2245 20.883 53.2527 20.6908 53.2527Z\" fill=\"#EA5340\"><\/path><\/g><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Marketing<\/div>\n    \t\n    \t\n        <div class=\"ue-text\">Menghubungi calon pelanggan untuk promosi dan penawaran produk.<\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n<div class=\"uc_material_bullets_row elementor-repeater-item-f28c957\" role=\"listitem\">\n    <div class=\"ue-icon-wrapper\" role=\"img\" aria-label=\"Survey\">\n    <div class=\"ue-icon\">\n      \n       \n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><g clip-path=\"url(#clip0_35724_606)\"><mask id=\"mask0_35724_606\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"40\" height=\"40\"><path d=\"M40 0H0V40H40V0Z\" fill=\"white\"><\/path><\/mask><g mask=\"url(#mask0_35724_606)\"><path d=\"M11.6776 12.75H1.99133C1.21129 12.75 0.580078 12.1188 0.580078 11.3388V1.59985C0.580078 0.821096 1.21129 0.188599 1.99133 0.188599H11.6776C12.4577 0.188599 13.0889 0.819813 13.0889 1.59985C13.0889 2.37989 12.4577 3.0111 11.6776 3.0111H3.40258V9.92624H10.2664V9.55674C10.2664 8.77671 10.8976 8.14549 11.6776 8.14549C12.4577 8.14549 13.0889 8.77671 13.0889 9.55674V11.3375C13.0889 12.1175 12.4577 12.7487 11.6776 12.7487V12.75Z\" fill=\"#142E68\"><\/path><path d=\"M8.36898 9.20772C7.97896 9.20772 7.59279 9.04607 7.31568 8.73559L5.15646 6.31594C4.63815 5.73476 4.68818 4.84182 5.26936 4.32351C5.85054 3.8052 6.74348 3.85523 7.26179 4.43641L8.58965 5.92464L13.2378 2.70185C13.8793 2.25795 14.7581 2.41704 15.202 3.05723C15.6459 3.69743 15.4868 4.57753 14.8466 5.02144L9.17211 8.95498C8.92835 9.12433 8.64738 9.20644 8.36898 9.20644V9.20772Z\" fill=\"#EA5340\"><\/path><path d=\"M11.6776 26.2801H1.99133C1.21129 26.2801 0.580078 25.6489 0.580078 24.8689V15.1312C0.580078 14.3512 1.21129 13.72 1.99133 13.72H11.6776C12.4577 13.72 13.0889 14.3512 13.0889 15.1312C13.0889 15.9113 12.4577 16.5425 11.6776 16.5425H3.40258V23.4576H10.2664V23.0881C10.2664 22.3081 10.8976 21.6769 11.6776 21.6769C12.4577 21.6769 13.0889 22.3081 13.0889 23.0881V24.8689C13.0889 25.6489 12.4577 26.2801 11.6776 26.2801Z\" fill=\"#142E68\"><\/path><path d=\"M8.36898 22.7379C7.97896 22.7379 7.59279 22.5762 7.31568 22.2657L5.15646 19.8461C4.63815 19.2649 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33.1016C22.0542 33.1285 21.9426 33.1414 21.831 33.1414H21.8284ZM19.4562 28.6343L21.3563 29.7903L36.0692 5.6117L34.1692 4.45576L19.4562 28.6343Z\" fill=\"#142E68\"><\/path><path d=\"M33.2171 14.4243C32.9669 14.4243 32.7142 14.3576 32.4845 14.219L28.3573 11.707C27.6914 11.3016 27.4797 10.433 27.8851 9.76718C28.2906 9.10133 29.1591 8.88964 29.825 9.29506L33.9522 11.8071C34.6181 12.2125 34.8298 13.0811 34.4244 13.7469C34.1588 14.1831 33.6931 14.4243 33.2171 14.4243Z\" fill=\"#142E68\"><\/path><path d=\"M15.1494 38.9994C14.8902 38.9994 14.6298 38.9275 14.3976 38.7825C13.869 38.4503 13.6214 37.8101 13.7894 37.2084L16.1578 28.7267C16.2771 28.3008 16.5876 27.9557 16.9994 27.794C17.4099 27.6311 17.8744 27.6709 18.2516 27.9005L22.5636 30.5242C22.9472 30.7576 23.1974 31.1605 23.2358 31.607C23.2743 32.0547 23.0986 32.4935 22.7599 32.7899L16.0808 38.6478C15.8165 38.88 15.4842 38.9981 15.1507 38.9981L15.1494 38.9994ZM18.376 31.2811L17.7846 33.4005L19.4537 31.9367L18.376 31.2811Z\" fill=\"#142E68\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35724_606\"><rect width=\"40\" height=\"40\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Survey<\/div>\n    \t\n    \t\n        <div class=\"ue-text\">Mengumpulkan feedback pelanggan untuk meningkatkan layanan.<\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n<div class=\"uc_material_bullets_row elementor-repeater-item-fb26bda\" role=\"listitem\">\n    <div class=\"ue-icon-wrapper\" role=\"img\" aria-label=\"Collection\">\n    <div class=\"ue-icon\">\n      \n       \n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><g clip-path=\"url(#clip0_35724_643)\"><mask id=\"mask0_35724_643\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"40\" height=\"40\"><path d=\"M40 0H0V40H40V0Z\" fill=\"white\"><\/path><\/mask><g mask=\"url(#mask0_35724_643)\"><path d=\"M38.5028 38.8698H1.49719C0.717152 38.8698 0.0859375 38.2386 0.0859375 37.4585V18.3155C0.0859375 17.5355 0.717152 16.9043 1.49719 16.9043H38.5015C39.2815 16.9043 39.9127 17.5355 39.9127 18.3155V37.4585C39.9127 38.2386 39.2815 38.8698 38.5015 38.8698H38.5028ZM2.90844 36.0473H37.0902V19.7268H2.90844V36.0473Z\" fill=\"#142E68\"><\/path><path d=\"M30.0992 7.30133C29.3191 7.30133 28.6879 6.67012 28.6879 5.89008V3.95153H11.3103V5.85031C11.3103 6.63034 10.6791 7.26156 9.89904 7.26156C9.11901 7.26156 8.48779 6.63034 8.48779 5.85031V2.54028C8.48779 1.76024 9.11901 1.12903 9.89904 1.12903H30.0992C30.8792 1.12903 31.5104 1.76024 31.5104 2.54028V5.89008C31.5104 6.67012 30.8792 7.30133 30.0992 7.30133Z\" fill=\"#EA5340\"><\/path><path d=\"M34.5422 15.1889C33.7622 15.1889 33.131 14.5577 33.131 13.7777V11.8391H6.86889V13.7379C6.86889 14.5179 6.23768 15.1491 5.45764 15.1491C4.6776 15.1491 4.04639 14.5179 4.04639 13.7379V10.4279C4.04639 9.64782 4.6776 9.0166 5.45764 9.0166H34.5422C35.3223 9.0166 35.9535 9.64782 35.9535 10.4279V13.7777C35.9535 14.5577 35.3223 15.1889 34.5422 15.1889Z\" fill=\"#EA5340\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35724_643\"><rect width=\"40\" height=\"40\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Collection<\/div>\n    \t\n    \t\n        <div class=\"ue-text\">Mengingatkan jatuh tempo pembayaran, ideal untuk industri finansial.\n<\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n<div class=\"uc_material_bullets_row elementor-repeater-item-23d1005\" role=\"listitem\">\n    <div class=\"ue-icon-wrapper\" role=\"img\" aria-label=\"Retention\">\n    <div class=\"ue-icon\">\n      \n       \n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"44\" height=\"44\" viewBox=\"0 0 44 44\" fill=\"none\"><g 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42.4746 28.2815H42.4732Z\" fill=\"#142E68\"><\/path><path d=\"M35.9516 27.175C35.4986 27.175 35.0484 26.9774 34.7422 26.5978C34.2045 25.9303 34.3089 24.9537 34.9764 24.4146L38.8616 21.2802C39.5291 20.7411 40.5057 20.847 41.0448 21.5145C41.5825 22.182 41.4781 23.1586 40.8105 23.6977L36.9254 26.8321C36.6389 27.0635 36.2931 27.1764 35.9516 27.1764V27.175Z\" fill=\"#142E68\"><\/path><path d=\"M4.16456 22.1919C3.64522 22.1919 3.13858 21.9322 2.84504 21.458L0.210234 17.2186C-0.242778 16.4904 -0.0183885 15.5336 0.709817 15.0806C1.43802 14.6276 2.39485 14.852 2.84786 15.5802L5.48267 19.8196C5.93568 20.5478 5.71129 21.5046 4.98309 21.9576C4.72765 22.1157 4.4454 22.1919 4.16597 22.1919H4.16456Z\" fill=\"#142E68\"><\/path><path d=\"M4.16449 22.1905C3.71147 22.1905 3.26129 21.9929 2.95504 21.6133C2.41736 20.9458 2.52179 19.9692 3.18931 19.4301L7.07449 16.2957C7.74201 15.7566 8.7186 15.8625 9.25769 16.53C9.79538 17.1975 9.69095 18.1741 9.02343 18.7132L5.13825 21.8476C4.85177 22.079 4.50601 22.1919 4.16449 22.1919V22.1905Z\" fill=\"#142E68\"><\/path><path d=\"M22.001 21.0107C19.0162 21.0107 16.5874 18.5791 16.5874 15.5887C16.5874 12.5982 19.0162 10.1666 22.001 10.1666C24.9858 10.1666 27.4145 12.5996 27.4145 15.5887C27.4145 18.5777 24.9858 21.0107 22.001 21.0107ZM22.001 13.2714C20.728 13.2714 19.6922 14.3115 19.6922 15.5887C19.6922 16.8658 20.728 17.9059 22.001 17.9059C23.2739 17.9059 24.3098 16.8658 24.3098 15.5887C24.3098 14.3115 23.2739 13.2714 22.001 13.2714Z\" fill=\"#EA5340\"><\/path><path d=\"M26.5553 33.832H17.4429C16.2532 33.832 15.1298 33.2533 14.4369 32.2838C13.7482 31.3199 13.5661 30.078 13.9486 28.9617C15.2949 25.0314 18.4547 22.4926 21.9984 22.4926C25.542 22.4926 28.7018 25.0328 30.0482 28.9631C30.4306 30.0794 30.2486 31.3213 29.5599 32.2852C28.8669 33.2548 27.7436 33.8334 26.5539 33.8334L26.5553 33.832ZM21.9998 25.5973C19.8039 25.5973 17.7971 27.3134 16.8868 29.9694C16.805 30.2065 16.9009 30.3913 16.9644 30.4802C17.0308 30.5734 17.1818 30.7286 17.4429 30.7286H26.5553C26.8178 30.7286 26.9674 30.5734 27.0337 30.4802C27.0972 30.3913 27.1918 30.205 27.1113 29.9694C26.2011 27.3134 24.1943 25.5973 21.9984 25.5973H21.9998Z\" fill=\"#EA5340\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35724_682\"><rect width=\"44\" height=\"44\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Retention<\/div>\n    \t\n    \t\n        <div class=\"ue-text\">Menjaga loyalitas pelanggan dengan informasi dan pengingat berkala.<\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n<div class=\"uc_material_bullets_row elementor-repeater-item-bcf9a7d\" role=\"listitem\">\n    <div class=\"ue-icon-wrapper\" role=\"img\" aria-label=\"Verification\">\n    <div class=\"ue-icon\">\n      \n       \n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><g clip-path=\"url(#clip0_35724_719)\"><mask id=\"mask0_35724_719\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"40\" height=\"40\"><path d=\"M40 0H0V40H40V0Z\" fill=\"white\"><\/path><\/mask><g mask=\"url(#mask0_35724_719)\"><path d=\"M20.4761 39.016C17.9102 39.016 15.5534 37.6047 14.2948 35.4365C11.6545 36.3539 8.67672 35.6649 6.75998 33.5519C5.04852 31.6659 4.54175 28.9935 5.32563 26.6098C4.05679 26.0081 2.97526 25.0857 2.19394 23.922C1.12267 22.3273 0.733935 20.4195 1.12909 18.6888C1.60378 16.6079 3.19849 14.8502 5.30254 13.9611C4.26591 10.8269 5.27816 7.33981 7.93773 5.61808C9.71463 4.46727 12.0509 4.30305 14.1549 5.09079C15.2301 2.75453 17.5253 1.11747 20.1374 0.993028C23.0497 0.853186 25.6849 2.57748 26.8357 5.18444C29.1745 4.47754 31.725 4.99457 33.5789 6.65086C35.6868 8.53424 36.4129 11.5107 35.5418 14.1626C37.66 15.4442 39.0096 17.7574 39.0186 20.3002C39.0276 22.8995 37.6407 25.2589 35.4559 26.538C36.0037 28.6241 35.6573 30.8192 34.4577 32.5191C32.7706 34.9093 29.6838 35.9626 26.7395 35.2839C25.5104 37.5226 23.1177 39.0032 20.512 39.0173C20.4992 39.0173 20.4863 39.0173 20.4735 39.0173L20.4761 39.016ZM14.9991 32.1342C15.1659 32.1342 15.334 32.1637 15.4943 32.224C15.9049 32.378 16.2205 32.7141 16.3488 33.1324C16.9005 34.9375 18.5965 36.1935 20.4761 36.1935C20.4838 36.1935 20.4915 36.1935 20.4992 36.1935C22.3671 36.1832 24.0542 34.9246 24.602 33.1324C24.7188 32.7488 24.9934 32.4344 25.3564 32.2651C25.7195 32.0957 26.1365 32.0893 26.506 32.2471C28.5946 33.1388 30.9706 32.5679 32.1548 30.8898C33.0311 29.6479 33.1324 27.9261 32.4191 26.3968C32.2498 26.0338 32.2421 25.6168 32.3986 25.2486C32.5551 24.8804 32.8604 24.5956 33.2389 24.466C35.0158 23.8553 36.2051 22.1849 36.1987 20.3092C36.1923 18.4464 35.003 16.7888 33.2389 16.1819C32.8386 16.0447 32.5217 15.7355 32.3742 15.339C32.2267 14.9426 32.2651 14.5013 32.4781 14.1356C33.5199 12.351 33.1927 10.0879 31.7006 8.75491C30.351 7.54893 28.2816 7.36932 26.6676 8.31871C26.2673 8.55349 25.7785 8.57786 25.3577 8.38285C24.9369 8.18784 24.6393 7.79911 24.561 7.34109C24.2043 5.26399 22.321 3.71803 20.2734 3.81168C18.3541 3.90406 16.7196 5.38715 16.3898 7.33853C16.3103 7.81194 15.9947 8.21094 15.5534 8.40082C15.112 8.58941 14.6053 8.54194 14.2075 8.27252C12.6924 7.24872 10.7885 7.13454 9.47087 7.9877C7.83766 9.04486 7.04223 11.7622 8.46118 14.1202C8.70109 14.5192 8.72932 15.0093 8.53687 15.4327C8.34443 15.8561 7.95569 16.1576 7.49768 16.2384C5.68101 16.5591 4.22614 17.7972 3.87974 19.3175C3.43841 21.2535 4.82015 23.7693 7.57979 24.4288C8.02113 24.534 8.38548 24.8457 8.5574 25.2666C8.72932 25.6874 8.68955 26.1646 8.44835 26.5495C7.43096 28.1763 7.59647 30.2765 8.84863 31.657C10.188 33.1336 12.5115 33.43 14.2512 32.3485C14.4782 32.2073 14.7361 32.1355 14.9966 32.1355L14.9991 32.1342Z\" fill=\"#142E68\"><\/path><path d=\"M17.411 24.6994C17.3558 24.6994 17.2993 24.6956 17.2442 24.6892C16.8721 24.6443 16.5334 24.4544 16.3025 24.1606L13.122 20.1141C12.6409 19.5009 12.7461 18.6144 13.3594 18.132C13.9726 17.6496 14.8592 17.7561 15.3416 18.3693L17.6496 21.3047L24.897 15.6007C25.5103 15.1183 26.3968 15.2248 26.8792 15.8368C27.3616 16.4487 27.2551 17.3365 26.6431 17.8189L18.2859 24.3967C18.0358 24.5929 17.7279 24.6994 17.4135 24.6994H17.411Z\" fill=\"#EA5340\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35724_719\"><rect width=\"40\" height=\"40\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Verification<\/div>\n    \t\n    \t\n        <div class=\"ue-text\">Memverifikasi data pelanggan untuk memastikan akurasi informasi.<\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n\n  <\/div>\n<\/div>\n<!-- end Icon Bullets -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-471992092\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-471992092\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-535bf51 e-con-full e-flex e-con e-child\" data-id=\"535bf51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27b90d6 elementor-widget elementor-widget-heading\" data-id=\"27b90d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inbound Contact Center<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74d2760 elementor-widget elementor-widget-text-editor\" data-id=\"74d2760\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Menerima dan menangani pesan atau panggilan dari pelanggan Anda secara responsif.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cbe019 my-icon elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-ucaddon_uc_material_bullets\" data-id=\"9cbe019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_uc_material_bullets.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Icon Bullets -->\n\n<style>\/* widget: Icon Bullets *\/\n\n\n\n#uc_uc_material_bullets_elementor_9cbe019 *{\n\t-webkit-box-sizing: border-box;\n\t-moz-box-sizing: border-box;\n\tbox-sizing: border-box;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-icon-wrapper{\n\tdisplay: flex;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-icon{\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  flex-grow:0;\n  flex-shrink:0;\n  line-height:1em;\n  transition:0.3s;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-icon svg{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .uc_material_bullets_row{\n\tfont-weight:400;\n\toverflow:hidden;\n\tdisplay:flex;\n\tposition:relative;\n\ttext-align:left;\n\twidth:100%;   \n    transition:0.3s;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .uc_material_bullets_row a.ue-item-link{\n  position:absolute;\n  display:block;\n  top:0;\n  right:0;\n  left:0;\n  bottom:0;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .uc_material_bullets_row:last-child{\n\tmargin-bottom:0px !important;\n}\n\n\n#uc_uc_material_bullets_elementor_9cbe019 .uc_material_bullets_row {\n\tposition:relative;\n\tvertical-align:middle;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .uc_material_bullets_row .uc_content_box{\n\tdisplay:flex;\n    flex-direction:column;\n    align-items: flex-start;\n    flex-grow:1;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-bullets{\n  display:grid;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-text, \n#uc_uc_material_bullets_elementor_9cbe019 .ue-title, \n#uc_uc_material_bullets_elementor_9cbe019 .ue-seperator{\n  width:100%;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-seperator-line{\n  display:inline-block;\n  font-size:0px;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .ue-seperator{\n  font-size:0px;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019.uc-remote-parent .uc_material_bullets_row{\n  cursor:pointer;\n}\n\n.ue-title{\n  font-size:21px;\n  margin:0;\n}\n\n#uc_uc_material_bullets_elementor_9cbe019 .uc_content_box > *{\n  transition: all .3s;\n}\n\n<\/style>\n\n<div id=\"uc_uc_material_bullets_elementor_9cbe019\" class=\"uc_material_bullets  \"  >   \t\n  <div class=\"ue-bullets uc-items-wrapper\" role=\"list\">\n    <div class=\"uc_material_bullets_row elementor-repeater-item-dbff987\" role=\"listitem\">\n    <div class=\"ue-icon-wrapper\" role=\"img\" aria-label=\"Customer Service\">\n    <div class=\"ue-icon\">\n      \n       \n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><g 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35.5623 14.9951 35.5623 12.7256C35.5623 10.456 33.8739 8.58162 31.6865 8.28911V8.28782Z\" fill=\"#EA5340\"><\/path><path d=\"M28.1726 39.7973H11.8303C10.1393 39.7973 8.54206 38.9736 7.55675 37.5944C6.56502 36.2063 6.31228 34.4871 6.86267 32.8796C9.08603 26.3942 14.2422 22.2041 20.0014 22.2041C25.7606 22.2041 30.9168 26.3942 33.1389 32.8796C33.6906 34.4871 33.4365 36.2063 32.4448 37.5944C31.4595 38.9736 29.8622 39.7973 28.1713 39.7973H28.1726ZM20.0014 25.0266C15.4675 25.0266 11.3594 28.4688 9.53378 33.7943C9.28233 34.5295 9.39907 35.3159 9.85452 35.9535C10.3177 36.6014 11.0387 36.9735 11.8316 36.9735H28.1739C28.9667 36.9735 29.6865 36.6014 30.1496 35.9535C30.6051 35.3159 30.7218 34.5295 30.4703 33.7943C28.6447 28.4675 24.5354 25.0266 20.0027 25.0266H20.0014Z\" fill=\"#142E68\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_36538_154\"><rect width=\"40\" height=\"40\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Customer Service<\/div>\n    \t\n    \t\n        <div class=\"ue-text\"><p>Menjawab pertanyaan, memberikan informasi, dan menangani keluhan pelanggan dalam skala besar.<\/p><\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n<div class=\"uc_material_bullets_row elementor-repeater-item-f28c957\" role=\"listitem\">\n    <div class=\"ue-icon-wrapper\" role=\"img\" aria-label=\"Order Taking\">\n    <div class=\"ue-icon\">\n      \n       \n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><g clip-path=\"url(#clip0_36538_3484)\"><mask id=\"mask0_36538_3484\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"40\" height=\"40\"><path d=\"M40 0H0V40H40V0Z\" fill=\"white\"><\/path><\/mask><g mask=\"url(#mask0_36538_3484)\"><path d=\"M19.1944 38.4703H5.29355C3.57182 38.4703 2.17212 37.0693 2.17212 35.3489V12.6893C2.17212 10.9676 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8.95642 14.6846H11.0297C11.8097 14.6846 12.4409 15.3158 12.4409 16.0958C12.4409 16.8759 11.8097 17.5071 11.0297 17.5071Z\" fill=\"#142E68\"><\/path><path d=\"M24.7637 22.2937H8.95764C8.1776 22.2937 7.54639 21.6625 7.54639 20.8824C7.54639 20.1024 8.1776 19.4712 8.95764 19.4712H24.7637C25.5437 19.4712 26.1749 20.1024 26.1749 20.8824C26.1749 21.6625 25.5437 22.2937 24.7637 22.2937Z\" fill=\"#142E68\"><\/path><path d=\"M19.8114 27.0803H8.95764C8.1776 27.0803 7.54639 26.4491 7.54639 25.6691C7.54639 24.889 8.1776 24.2578 8.95764 24.2578H19.8114C20.5915 24.2578 21.2227 24.889 21.2227 25.6691C21.2227 26.4491 20.5915 27.0803 19.8114 27.0803Z\" fill=\"#142E68\"><\/path><path d=\"M17.6689 31.8669H8.95764C8.1776 31.8669 7.54639 31.2357 7.54639 30.4557C7.54639 29.6756 8.1776 29.0444 8.95764 29.0444H17.6689C18.4489 29.0444 19.0802 29.6756 19.0802 30.4557C19.0802 31.2357 18.4489 31.8669 17.6689 31.8669Z\" fill=\"#142E68\"><\/path><path d=\"M29.6556 39.5866C25.1498 39.5866 21.4832 35.9199 21.4832 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17.7831 4.39905C17.7831 3.75757 17.261 3.23541 16.6195 3.23541C15.978 3.23541 15.4559 3.75757 15.4559 4.39905C15.4559 4.50425 15.47 4.6056 15.4969 4.70824C15.7009 5.46005 15.2583 6.23624 14.5052 6.44023C13.7534 6.64422 12.9772 6.2016 12.7732 5.44851C12.6795 5.10596 12.6321 4.75186 12.6321 4.39776C12.6321 2.20006 14.4205 0.411621 16.6182 0.411621C18.8159 0.411621 20.6044 2.20006 20.6044 4.39776C20.6044 4.75186 20.5569 5.10596 20.4632 5.44851C20.2926 6.07715 19.723 6.48898 19.102 6.49027H19.1046Z\" fill=\"#142E68\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_36538_3484\"><rect width=\"40\" height=\"40\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\n                  \t          \n    <\/div>\n  <\/div>\n    <div class=\"uc_content_box uc_ceal\">\n        <div class=\"ue-title\">Order Taking<\/div>\n    \t\n    \t\n        <div class=\"ue-text\"><p>Membantu pelanggan melakukan pemesanan dengan validasi dan pencatatan yang akurat.<\/p><\/div>\t\n    \t\n  <\/div>\n  \t\n<\/div>\n\n  <\/div>\n<\/div>\n<!-- end Icon Bullets -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f7a3bc e-flex e-con-boxed e-con e-parent\" data-id=\"3f7a3bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cf33ee elementor-widget__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-widget-tablet__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0cf33ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kerangka Operasional Contact Center Modern dari KPSG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eebec7 elementor-widget__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-ucaddon_uc_icon_accordion\" data-id=\"0eebec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"ucaddon_uc_icon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Icon Accordion -->\n\n<style>\/* widget: Icon Accordion *\/\n\n#uc_uc_icon_accordion_elementor_0eebec7 *{\n\tbox-sizing: border-box;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7 .uc_container .uc-heading{\n\tcursor:pointer;\n    display:flex;\n    align-items:center;\n    transition:0.3s;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7 .uc_container .uc-heading span.bbb{\n\tdisplay:block;\t  \n}\n\n#uc_uc_icon_accordion_elementor_0eebec7 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.ue_expand,\n#uc_uc_icon_accordion_elementor_0eebec7 .ue_expand_spacing{\n  flex-grow:0;\n  flex-shrink:0;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7 .ue_title{\n  flex-grow:1;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7 .uc_ac_box:last-child{\n  margin-bottom:0px;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7 .uc_ac_box{\n  overflow:hidden;\n}\n#uc_uc_icon_accordion_elementor_0eebec7 .uc_ac_box .uc_content ul {\n  padding-inline-start: 17px !important;\n}\n#uc_uc_icon_accordion_elementor_0eebec7_item1 .ue_icon{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7_item1 .uc-heading{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_0eebec7_item2 .ue_icon{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7_item2 .uc-heading{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_0eebec7_item3 .ue_icon{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_0eebec7_item3 .uc-heading{\n  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73.4736 80.8635 71.9719 80.8635 70.1162V39.7041C80.8635 38.7427 79.7647 37.9277 78.4614 37.9277C76.6057 37.9277 75.104 36.426 75.104 34.5703C75.104 32.7146 76.6057 31.2129 78.4614 31.2129C83.4884 31.2129 87.5783 35.022 87.5783 39.7041V70.1162C87.5783 71.9719 86.0766 73.4736 84.2209 73.4736Z\" fill=\"#142E68\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35704_10756\"><rect width=\"95.1613\" height=\"95.1613\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item1-title\" class=\"ue_title\">Tempat & Fasilitas Operasional<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-chevron-up'><\/i><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-chevron-down'><\/i><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item1-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_0eebec7_item1-title\" style='display:block'>\n          <ul><li>3+ lokasi contact center<\/li><li>2.500+ workstation<\/li><li>Ruang operasi dengan standar keamanan &amp; kenyamanan kerja<\/li><li>Dukungan operasional 24\/7<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_0eebec7_item2\" class=\"uc_ac_box  elementor-repeater-item-89c34a3\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_0eebec7_item2-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g clip-path=\"url(#clip0_35708_952)\"><mask id=\"mask0_35708_952\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><path d=\"M23.9417 0.0153809H0.0581055V23.9854H23.9417V0.0153809Z\" fill=\"white\"><\/path><\/mask><g mask=\"url(#mask0_35708_952)\"><path d=\"M6.36195 23.9999H0.842643C0.376891 23.9999 0 23.6216 0 23.1542V17.1521C0 16.6847 0.376891 16.3064 0.842643 16.3064H6.36195C6.82771 16.3064 7.2046 16.6847 7.2046 17.1521V23.1542C7.2046 23.6216 6.82771 23.9999 6.36195 23.9999ZM1.68529 22.3085H5.51931V17.9978H1.68529V22.3085Z\" fill=\"#142E68\"><\/path><path d=\"M14.7599 23.9999H9.24059C8.77484 23.9999 8.39795 23.6216 8.39795 23.1542V17.1521C8.39795 16.6847 8.77484 16.3064 9.24059 16.3064H14.7599C15.2257 16.3064 15.6025 16.6847 15.6025 17.1521V23.1542C15.6025 23.6216 15.2257 23.9999 14.7599 23.9999ZM10.0832 22.3085H13.9173V17.9978H10.0832V22.3085Z\" fill=\"#142E68\"><\/path><path d=\"M23.1574 23.9999H17.6381C17.1723 23.9999 16.7954 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0.378255 2.12103 0 2.58678 0H21.413C21.8787 0 22.2556 0.378255 22.2556 0.845693V9.84925C22.2556 10.3167 21.8787 10.6949 21.413 10.6949ZM3.42943 9.00356H20.5703V1.69139H3.42943V9.00356Z\" fill=\"#EA5340\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35708_952\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item2-title\" class=\"ue_title\">Metode & Tata Kelola Operasional<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-chevron-up'><\/i><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-chevron-down'><\/i><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item2-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_0eebec7_item2-title\" >\n          <ul><li>SOP operasional harian<\/li><li>Quality Assurance &amp; monitoring<\/li><li>Workforce planning &amp; scheduling<\/li><li>Knowledge management<\/li><li>SLA &amp; KPI reporting<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_0eebec7_item3\" class=\"uc_ac_box  elementor-repeater-item-21e997d\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_0eebec7_item3-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><g clip-path=\"url(#clip0_35708_972)\"><mask id=\"mask0_35708_972\" style=\"mask-type:luminance\" 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16.3468C14.2914 14.8981 13.1968 13.9621 11.999 13.9621H11.9998Z\" fill=\"#EA5340\"><\/path><\/g><\/g><defs><clipPath id=\"clip0_35708_972\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item3-title\" class=\"ue_title\">Sumber Daya Manusia & Pengelolaan Talenta<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-chevron-up'><\/i><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-chevron-down'><\/i><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item3-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_0eebec7_item3-title\" >\n          <p>Tim profesional yang diseleksi, dilatih, dan dikelola oleh tenaga ahli berpengalaman.<\/p><ul><li>Rekrutmen dan onboarding<\/li><li>Training berkala &amp; sertifikasi<\/li><li>Supervisi, coaching, dan performance review<\/li><li>Talent pool untuk berbagai industri<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_0eebec7_item4\" class=\"uc_ac_box  elementor-repeater-item-b444bc6\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_0eebec7_item4-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><path d=\"M20.3196 20.4394H4.92229C4.51286 20.4394 4.18164 20.1082 4.18164 19.6988V4.29681C4.18164 3.88738 4.51286 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8.74546V14.8869C16.529 15.2549 16.23 15.5494 15.8666 15.5494Z\" fill=\"#D55D49\"><\/path><\/svg><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item4-title\" class=\"ue_title\">Teknologi & Platform Pendukung<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-chevron-up'><\/i><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-chevron-down'><\/i><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_0eebec7_item4-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_0eebec7_item4-title\" >\n          <p>Didukung platform arsi dan teknologi modern untuk meningkatkan efisiensi layanan.<\/p><ul><li>AI Assistance &amp; Agentic AI untuk otomatisasi layanan<\/li><li>Chatbot &amp; Robocall berbasis AI<\/li><li>Omnichannel (voice, chat, WhatsApp, email, sosial media)<\/li><li>Dashboard real-time, recording &amp; quality analytics<\/li><li>Dialer (manual, power, smart)<\/li><li>IVR &amp; phone verification<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n  <\/div>\n<\/div>\n<!-- end Icon Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e39b07c elementor-widget__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"e39b07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"530\" src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/Frame-2095586920-1024x679.webp\" class=\"attachment-large size-large wp-image-1015\" alt=\"\" srcset=\"https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/Frame-2095586920-1024x679.webp 1024w, https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/Frame-2095586920-300x199.webp 300w, https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/Frame-2095586920-768x509.webp 768w, https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/Frame-2095586920.webp 1137w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b82a046 e-flex e-con-boxed e-con e-parent\" data-id=\"b82a046\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a64b09 elementor-widget__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3a64b09\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Studi kasus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27320f4 elementor-widget__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"27320f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lebih dari 20 juta jam yang dihemat untuk lebih dari 45.000 pelanggan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fe5e92 elementor-tablet-align-right elementor-mobile-align-center elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-button\" data-id=\"8fe5e92\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/studi-kasus\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jelajahi Semua<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc35242 elementor-widget__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-ucaddon_ue_listing_grid\" data-id=\"bc35242\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:900}\" data-widget_type=\"ucaddon_ue_listing_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Loop Grid -->\n<style>\/* widget: Loop Grid *\/\n\n\n\n#uc_ue_listing_grid_elementor_bc35242 {\t\n  \t      display: grid;\n    }\n\n#uc_ue_listing_grid_elementor_bc35242 .ue-grid-item{\n\tbox-sizing: border-box;\n    overflow:hidden;\n    \t\n\n    \n    }\n\n\n\n\n<\/style>\n\n<div class=\"ue-grid uc-items-wrapper uc-dynamic-popup-grid\" id=\"uc_ue_listing_grid_elementor_bc35242\"   data-template-id=\"2902\">\n  <div class=\"ue-grid-item\" data-link=\"https:\/\/kpsg.com\/en\/case-study\/private-bank\/\" data-postid=\"3435\">\n  <style>.elementor-2902 .elementor-element.elementor-element-8221529{--display:flex;--min-height:410px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--flex-wrap:wrap;--background-transition:0.3s;--overlay-opacity:1;--border-radius:20px 20px 20px 20px;--padding-top:24px;--padding-bottom:24px;--padding-left:28px;--padding-right:28px;}.elementor-2902 .elementor-element.elementor-element-8221529:hover{background-position:center center;background-repeat:no-repeat;background-size:cover;--overlay-opacity:1;}.elementor-2902 .elementor-element.elementor-element-8221529::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';background-color:#00000047;background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-2902 .elementor-element.elementor-element-8221529:hover::before, .elementor-2902 .elementor-element.elementor-element-8221529:hover > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529:hover > .e-con-inner > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow:hover::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow:hover::before{--background-overlay:'';background-color:#0201018F;}.elementor-2902 .elementor-element.elementor-element-3b920eb{--display:flex;--min-height:317px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--justify-content:space-between;--flex-wrap:wrap;--align-content:space-between;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-family:var( --e-global-typography-efdb599-font-family ), Sans-serif;font-size:var( --e-global-typography-efdb599-font-size );font-weight:var( --e-global-typography-efdb599-font-weight );font-style:var( --e-global-typography-efdb599-font-style );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-d34102d{width:100%;max-width:100%;z-index:9;}.elementor-widget-post-info .elementor-icon-list-item:not(:last-child):after{border-color:var( --e-global-color-text );}.elementor-widget-post-info .elementor-icon-list-icon i{color:var( --e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-text, .elementor-widget-post-info .elementor-icon-list-text a{color:var( --e-global-color-secondary );}.elementor-widget-post-info .elementor-icon-list-item{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );font-style:var( --e-global-typography-text-font-style );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-bottom:calc(0px\/2);}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-top:calc(0px\/2);}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-right:calc(0px\/2);margin-left:calc(0px\/2);}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-items.elementor-inline-items{margin-right:calc(-0px\/2);margin-left:calc(-0px\/2);}body.rtl .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{left:calc(-0px\/2);}body:not(.rtl) .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{right:calc(-0px\/2);}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-icon{width:6px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-icon i{font-size:6px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-icon svg{--e-icon-list-icon-size:6px;}body:not(.rtl) .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text{padding-left:0px;}body.rtl .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text{padding-right:0px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text, .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text a{color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-item{font-family:\"Work Sans\", Sans-serif;font-size:13px;font-weight:400;text-transform:uppercase;line-height:21px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2{padding:6px 11px 6px 11px;z-index:9;background-color:#FFFFFF33;border-radius:4px 4px 4px 4px;}.elementor-widget-icon-box.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon-box.elementor-view-framed .elementor-icon, .elementor-widget-icon-box.elementor-view-default .elementor-icon{fill:var( --e-global-color-primary );color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-title{color:var( --e-global-color-primary );}.elementor-widget-icon-box:has(:hover) .elementor-icon-box-title,\n\t\t\t\t\t .elementor-widget-icon-box:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-primary );}.elementor-widget-icon-box .elementor-icon-box-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );font-style:var( --e-global-typography-text-font-style );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-wrapper{align-items:center;text-align:justify;gap:6px;}.elementor-2902 .elementor-element.elementor-element-e4b897a.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a.elementor-view-framed .elementor-icon, .elementor-2902 .elementor-element.elementor-element-e4b897a.elementor-view-default .elementor-icon{fill:var( --e-global-color-f723fc0 );color:var( --e-global-color-f723fc0 );border-color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon{font-size:16px;}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );font-style:var( --e-global-typography-accent-font-style );line-height:var( --e-global-typography-accent-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title{color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a:has(:hover) .elementor-icon-box-title,\n\t\t\t\t\t .elementor-2902 .elementor-element.elementor-element-e4b897a:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a{z-index:9;}@media(max-width:1024px){.elementor-2902 .elementor-element.elementor-element-3b920eb{--justify-content:flex-start;--align-content:flex-start;}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-size:var( --e-global-typography-efdb599-font-size );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-description{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}@media(max-width:767px){.elementor-2902 .elementor-element.elementor-element-8221529{--min-height:0px;}.elementor-2902 .elementor-element.elementor-element-3b920eb{--min-height:250px;}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-size:var( --e-global-typography-efdb599-font-size );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-description{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}\/* Start custom CSS for heading, class: .elementor-element-d34102d *\/.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{\r\n  display: -webkit-box;\r\n  -webkit-line-clamp: 2;\r\n  -webkit-box-orient: vertical;\r\n  overflow: hidden;\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for post-info, class: .elementor-element-b6b1ae2 *\/.elementor-2902 .elementor-element.elementor-element-b6b1ae2 ul.elementor-post-info {\r\n  padding: 0!important;\r\n  margin: 0!important;\r\n  list-style: none;\r\n  justify-content: center;\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for container, class: .elementor-element-8221529 *\/.case-card {\r\n  position: relative;\r\n  overflow: hidden;\r\n  transition: all .3s ease;\r\n}\r\n.case-card .btn-case-study {\r\n  transform: translateY(50px);\r\n  opacity: 1;\r\n  transition: all .4s ease;\r\n}\r\n.case-card .category {\r\n  transform: translateY(40px);\r\n}\r\n\r\n.case-card:hover .category {\r\n  transform: translateY(-220px); \r\n}\r\n\r\n.case-card:hover .btn-case-study {\r\n  transform: translateY(0);\r\n  opacity: 1;\r\n}\r\n.case-card::before{\r\n    transition: all .4s ease;\r\n}\r\n.case-card:hover::before{\r\n    transform: scale(1.06);\r\n    transition: all .4s ease;\r\n}\r\n.case-card {\r\n    position: relative;\r\n    overflow: hidden;\r\n}\r\n\r\n.case-card::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: rgba(0,0,0,0.25);\r\n    z-index: 1;\r\n}\r\n\r\n.case-card:hover::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: rgba(0,0,0,0.40);\r\n    z-index: 1;\r\n}\r\n@media (max-width: 1024px) {\r\n  .case-card .category {\r\n    transform: translateY(0px) !important;\r\n  }\r\n  .case-card .btn-case-study {\r\n  transform: translateY(0px)!important;\r\n  }\r\n}\r\n.case-card .elementor-heading-title{\r\n    display: -webkit-box;\r\n  -webkit-line-clamp: 3;\r\n  -webkit-box-orient: vertical;\r\n  overflow: hidden;\r\n  text-overflow: ellipsis; \r\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"single-post\" data-elementor-id=\"2902\" class=\"elementor elementor-2902 uc-post-3435\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<style type='text\/css' data-type='dynamic-loop-item'>\n#uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529:hover{background-image: url(\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/01\/84fa75e06e200a353371299d433584b33608a978_11zon-1-scaled.webp\");}\n\n#uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-video-container::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-video-container::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3435.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-image: url(\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/01\/84fa75e06e200a353371299d433584b33608a978_11zon-1-scaled.webp\");}\n<\/style><a class=\"elementor-element elementor-element-8221529 case-card e-flex e-con-boxed e-con e-parent\" data-id=\"8221529\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\" href=\"https:\/\/kpsg.com\/en\/case-study\/private-bank\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b920eb e-con-full e-flex e-con e-child\" data-id=\"3b920eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d34102d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"d34102d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pengelolaan Layanan Nasabah Bank Swasta Terpusat<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b1ae2 elementor-align-center category elementor-widget elementor-widget-post-info\" data-id=\"b6b1ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-774db28 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Perbankan<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b897a elementor-position-inline-end elementor-mobile-position-inline-end btn-case-study elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"e4b897a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLihat studi kasus\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"ue-grid-item\" data-link=\"https:\/\/kpsg.com\/en\/case-study\/digital-bank-customer-service\/\" data-postid=\"2651\">\n  <style>.elementor-2902 .elementor-element.elementor-element-8221529{--display:flex;--min-height:410px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--flex-wrap:wrap;--background-transition:0.3s;--overlay-opacity:1;--border-radius:20px 20px 20px 20px;--padding-top:24px;--padding-bottom:24px;--padding-left:28px;--padding-right:28px;}.elementor-2902 .elementor-element.elementor-element-8221529:hover{background-position:center center;background-repeat:no-repeat;background-size:cover;--overlay-opacity:1;}.elementor-2902 .elementor-element.elementor-element-8221529::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';background-color:#00000047;background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-2902 .elementor-element.elementor-element-8221529:hover::before, .elementor-2902 .elementor-element.elementor-element-8221529:hover > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529:hover > .e-con-inner > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow:hover::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow:hover::before{--background-overlay:'';background-color:#0201018F;}.elementor-2902 .elementor-element.elementor-element-3b920eb{--display:flex;--min-height:317px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--justify-content:space-between;--flex-wrap:wrap;--align-content:space-between;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( 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.elementor-icon-list-icon i{font-size:6px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-icon svg{--e-icon-list-icon-size:6px;}body:not(.rtl) .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text{padding-left:0px;}body.rtl .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text{padding-right:0px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text, .elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-text a{color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-b6b1ae2 .elementor-icon-list-item{font-family:\"Work Sans\", Sans-serif;font-size:13px;font-weight:400;text-transform:uppercase;line-height:21px;}.elementor-2902 .elementor-element.elementor-element-b6b1ae2{padding:6px 11px 6px 11px;z-index:9;background-color:#FFFFFF33;border-radius:4px 4px 4px 4px;}.elementor-widget-icon-box.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon-box.elementor-view-framed .elementor-icon, .elementor-widget-icon-box.elementor-view-default .elementor-icon{fill:var( --e-global-color-primary );color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-title{color:var( --e-global-color-primary );}.elementor-widget-icon-box:has(:hover) .elementor-icon-box-title,\n\t\t\t\t\t .elementor-widget-icon-box:has(:focus) .elementor-icon-box-title{color:var( 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.elementor-element.elementor-element-e4b897a{z-index:9;}@media(max-width:1024px){.elementor-2902 .elementor-element.elementor-element-3b920eb{--justify-content:flex-start;--align-content:flex-start;}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-size:var( --e-global-typography-efdb599-font-size );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-description{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}@media(max-width:767px){.elementor-2902 .elementor-element.elementor-element-8221529{--min-height:0px;}.elementor-2902 .elementor-element.elementor-element-3b920eb{--min-height:250px;}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-size:var( --e-global-typography-efdb599-font-size );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-description{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}\/* Start custom CSS for heading, class: .elementor-element-d34102d *\/.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{\r\n  display: -webkit-box;\r\n  -webkit-line-clamp: 2;\r\n  -webkit-box-orient: vertical;\r\n  overflow: hidden;\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for post-info, class: .elementor-element-b6b1ae2 *\/.elementor-2902 .elementor-element.elementor-element-b6b1ae2 ul.elementor-post-info {\r\n  padding: 0!important;\r\n  margin: 0!important;\r\n  list-style: none;\r\n  justify-content: center;\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for container, class: .elementor-element-8221529 *\/.case-card {\r\n  position: relative;\r\n  overflow: hidden;\r\n  transition: all .3s ease;\r\n}\r\n.case-card .btn-case-study {\r\n  transform: translateY(50px);\r\n  opacity: 1;\r\n  transition: all .4s ease;\r\n}\r\n.case-card .category {\r\n  transform: translateY(40px);\r\n}\r\n\r\n.case-card:hover .category {\r\n  transform: translateY(-220px); \r\n}\r\n\r\n.case-card:hover .btn-case-study {\r\n  transform: translateY(0);\r\n  opacity: 1;\r\n}\r\n.case-card::before{\r\n    transition: all .4s ease;\r\n}\r\n.case-card:hover::before{\r\n    transform: scale(1.06);\r\n    transition: all .4s ease;\r\n}\r\n.case-card {\r\n    position: relative;\r\n    overflow: hidden;\r\n}\r\n\r\n.case-card::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: rgba(0,0,0,0.25);\r\n    z-index: 1;\r\n}\r\n\r\n.case-card:hover::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: rgba(0,0,0,0.40);\r\n    z-index: 1;\r\n}\r\n@media (max-width: 1024px) {\r\n  .case-card .category {\r\n    transform: translateY(0px) !important;\r\n  }\r\n  .case-card .btn-case-study {\r\n  transform: translateY(0px)!important;\r\n  }\r\n}\r\n.case-card .elementor-heading-title{\r\n    display: -webkit-box;\r\n  -webkit-line-clamp: 3;\r\n  -webkit-box-orient: vertical;\r\n  overflow: hidden;\r\n  text-overflow: ellipsis; \r\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"single-post\" data-elementor-id=\"2902\" class=\"elementor elementor-2902 uc-post-2651\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<style type='text\/css' data-type='dynamic-loop-item'>\n#uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529:hover{background-image: url(\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/01\/two-young-asian-business-woman-talk-consult-disc-2026-01-08-07-40-49-utc-1-scaled.webp\");}\n\n#uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-video-container::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-video-container::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-2651.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-image: url(\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/01\/two-young-asian-business-woman-talk-consult-disc-2026-01-08-07-40-49-utc-1-scaled.webp\");}\n<\/style><a class=\"elementor-element elementor-element-8221529 case-card e-flex e-con-boxed e-con e-parent\" data-id=\"8221529\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\" href=\"https:\/\/kpsg.com\/en\/case-study\/digital-bank-customer-service\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b920eb e-con-full e-flex e-con e-child\" data-id=\"3b920eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d34102d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"d34102d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Layanan Nasabah Bank Digital Lebih Cepat dan Optimal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b1ae2 elementor-align-center category elementor-widget elementor-widget-post-info\" data-id=\"b6b1ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-774db28 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Perbankan<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b897a elementor-position-inline-end elementor-mobile-position-inline-end btn-case-study elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"e4b897a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLihat studi kasus\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"ue-grid-item\" data-link=\"https:\/\/kpsg.com\/en\/case-study\/providing-employee-support-around-the-clock\/\" data-postid=\"3400\">\n  <style>.elementor-2902 .elementor-element.elementor-element-8221529{--display:flex;--min-height:410px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--flex-wrap:wrap;--background-transition:0.3s;--overlay-opacity:1;--border-radius:20px 20px 20px 20px;--padding-top:24px;--padding-bottom:24px;--padding-left:28px;--padding-right:28px;}.elementor-2902 .elementor-element.elementor-element-8221529:hover{background-position:center center;background-repeat:no-repeat;background-size:cover;--overlay-opacity:1;}.elementor-2902 .elementor-element.elementor-element-8221529::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';background-color:#00000047;background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-2902 .elementor-element.elementor-element-8221529:hover::before, .elementor-2902 .elementor-element.elementor-element-8221529:hover > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529:hover > .e-con-inner > .elementor-background-video-container::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow:hover::before, .elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow:hover::before{--background-overlay:'';background-color:#0201018F;}.elementor-2902 .elementor-element.elementor-element-3b920eb{--display:flex;--min-height:317px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--justify-content:space-between;--flex-wrap:wrap;--align-content:space-between;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-family:var( --e-global-typography-efdb599-font-family ), Sans-serif;font-size:var( --e-global-typography-efdb599-font-size );font-weight:var( --e-global-typography-efdb599-font-weight );font-style:var( --e-global-typography-efdb599-font-style );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-d34102d{width:100%;max-width:100%;z-index:9;}.elementor-widget-post-info .elementor-icon-list-item:not(:last-child):after{border-color:var( --e-global-color-text 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4px;}.elementor-widget-icon-box.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon-box.elementor-view-framed .elementor-icon, .elementor-widget-icon-box.elementor-view-default .elementor-icon{fill:var( --e-global-color-primary );color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-title{color:var( --e-global-color-primary );}.elementor-widget-icon-box:has(:hover) .elementor-icon-box-title,\n\t\t\t\t\t .elementor-widget-icon-box:has(:focus) .elementor-icon-box-title{color:var( 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--e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon{font-size:16px;}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-size:var( --e-global-typography-accent-font-size );font-weight:var( --e-global-typography-accent-font-weight );font-style:var( --e-global-typography-accent-font-style );line-height:var( --e-global-typography-accent-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title{color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a:has(:hover) .elementor-icon-box-title,\n\t\t\t\t\t .elementor-2902 .elementor-element.elementor-element-e4b897a:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-f723fc0 );}.elementor-2902 .elementor-element.elementor-element-e4b897a{z-index:9;}@media(max-width:1024px){.elementor-2902 .elementor-element.elementor-element-3b920eb{--justify-content:flex-start;--align-content:flex-start;}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-size:var( --e-global-typography-efdb599-font-size );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-description{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}@media(max-width:767px){.elementor-2902 .elementor-element.elementor-element-8221529{--min-height:0px;}.elementor-2902 .elementor-element.elementor-element-3b920eb{--min-height:250px;}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{font-size:var( --e-global-typography-efdb599-font-size );line-height:var( --e-global-typography-efdb599-line-height );letter-spacing:var( --e-global-typography-efdb599-letter-spacing );word-spacing:var( --e-global-typography-efdb599-word-spacing );}.elementor-widget-post-info .elementor-icon-list-item{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-description{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );}.elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title, .elementor-2902 .elementor-element.elementor-element-e4b897a .elementor-icon-box-title a{font-size:var( --e-global-typography-accent-font-size );line-height:var( --e-global-typography-accent-line-height );}}\/* Start custom CSS for heading, class: .elementor-element-d34102d *\/.elementor-2902 .elementor-element.elementor-element-d34102d .elementor-heading-title{\r\n  display: -webkit-box;\r\n  -webkit-line-clamp: 2;\r\n  -webkit-box-orient: vertical;\r\n  overflow: hidden;\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for post-info, class: .elementor-element-b6b1ae2 *\/.elementor-2902 .elementor-element.elementor-element-b6b1ae2 ul.elementor-post-info {\r\n  padding: 0!important;\r\n  margin: 0!important;\r\n  list-style: none;\r\n  justify-content: center;\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for container, class: .elementor-element-8221529 *\/.case-card {\r\n  position: relative;\r\n  overflow: hidden;\r\n  transition: all .3s ease;\r\n}\r\n.case-card .btn-case-study {\r\n  transform: translateY(50px);\r\n  opacity: 1;\r\n  transition: all .4s ease;\r\n}\r\n.case-card .category {\r\n  transform: translateY(40px);\r\n}\r\n\r\n.case-card:hover .category {\r\n  transform: translateY(-220px); \r\n}\r\n\r\n.case-card:hover .btn-case-study {\r\n  transform: translateY(0);\r\n  opacity: 1;\r\n}\r\n.case-card::before{\r\n    transition: all .4s ease;\r\n}\r\n.case-card:hover::before{\r\n    transform: scale(1.06);\r\n    transition: all .4s ease;\r\n}\r\n.case-card {\r\n    position: relative;\r\n    overflow: hidden;\r\n}\r\n\r\n.case-card::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: rgba(0,0,0,0.25);\r\n    z-index: 1;\r\n}\r\n\r\n.case-card:hover::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: rgba(0,0,0,0.40);\r\n    z-index: 1;\r\n}\r\n@media (max-width: 1024px) {\r\n  .case-card .category {\r\n    transform: translateY(0px) !important;\r\n  }\r\n  .case-card .btn-case-study {\r\n  transform: translateY(0px)!important;\r\n  }\r\n}\r\n.case-card .elementor-heading-title{\r\n    display: -webkit-box;\r\n  -webkit-line-clamp: 3;\r\n  -webkit-box-orient: vertical;\r\n  overflow: hidden;\r\n  text-overflow: ellipsis; \r\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"single-post\" data-elementor-id=\"2902\" class=\"elementor elementor-2902 uc-post-3400\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<style type='text\/css' data-type='dynamic-loop-item'>\n#uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529:hover{background-image: url(\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/01\/MG_8359-1_11zon-scaled.webp\");}\n\n#uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-video-container::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-video-container::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-background-slideshow::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529 > .e-con-inner > .elementor-background-slideshow::before, #uc_ue_listing_grid_elementor_bc35242 .uc-post-3400.elementor-2902 .elementor-element.elementor-element-8221529 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-image: url(\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/01\/MG_8359-1_11zon-scaled.webp\");}\n<\/style><a class=\"elementor-element elementor-element-8221529 case-card e-flex e-con-boxed e-con e-parent\" data-id=\"8221529\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\" href=\"https:\/\/kpsg.com\/en\/case-study\/providing-employee-support-around-the-clock\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b920eb e-con-full e-flex e-con e-child\" data-id=\"3b920eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d34102d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"d34102d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Berikan Dukungan untuk Karyawan di Setiap Waktu<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b1ae2 elementor-align-center category elementor-widget elementor-widget-post-info\" data-id=\"b6b1ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-774db28 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Perbankan<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b897a elementor-position-inline-end elementor-mobile-position-inline-end btn-case-study elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"e4b897a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLihat studi kasus\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n\n\t    \t<div id=\"uc_ue_listing_grid_elementor_bc35242_empty_message\" class=\"ue-no-posts-found\"  style=\"display:none\" >No posts found<\/div>\n\t\n\n<!-- end Loop Grid -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1caf392 e-flex e-con-boxed e-con e-parent\" data-id=\"1caf392\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43b07f2 elementor-widget__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"43b07f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pelajari wawasan lainnya\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0335dd elementor-widget__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b0335dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Kumpulan insight dan materi pendukung untuk memaksimalkan pemanfaatan solusi KPSG.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271cefa animated-slow elementor-invisible elementor-widget elementor-widget-ucaddon_post_grid\" data-id=\"271cefa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"ucaddon_post_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Post Grid -->\n\n<style>\/* widget: Post Grid *\/\n\n\n\n#uc_post_grid_elementor_271cefa{\n  min-height: 1px;\n}\n\n#uc_post_grid_elementor_271cefa.uc_post_grid_style_one .uc_post_grid_style_one_wrap {\n   display:grid;\n}\n\n\n#uc_post_grid_elementor_271cefa .uc_post_grid_style_one_item{\n  position:relative;\n}\n\n#uc_post_grid_elementor_271cefa .uc_post_image{\n  transition:0.3s;\n  position:relative;\n  overflow:hidden;\n}\n\n#uc_post_grid_elementor_271cefa .uc_post_image img{\n  width:100%;\n  display:block;\n  transition:0.3s;\n}\n\n\t#uc_post_grid_elementor_271cefa .ue-item:hover .uc_post_image img    {\n      transform:scale(1.1,1.1);\n    }\n\t\n\n#uc_post_grid_elementor_271cefa .uc_post_image_overlay{\n  position:absolute;\n  top:0px;\n  left:0px;\n  height:100%;\n  width:100%;\n  transition:0.3s;\n}\n\n#uc_post_grid_elementor_271cefa .uc_more_btn-custom-field{\n  display:inline-block;\n  text-align:center;\n  text-decoration:none;\n  transition:0.3s;\n}\n\n#uc_post_grid_elementor_271cefa .uc_more_btn{\n  display:inline-block;\n  text-align:center;\n  text-decoration:none;\n  transition:0.3s;\n}\n\n.ue-grid-item-category a{\n  display:inline-block;\n  font-size:10px;\n  position: relative;\n  z-index: 1;\n}\n\n#uc_post_grid_elementor_271cefa .ue-grid-item-posttype{\n  display:inline-block;\n  position: relative;\n  z-index: 1;\n}\n\n\n.uc_post_title{\n  font-size:21px;\n}\n\n\n#uc_post_grid_elementor_271cefa.uc_post_grid_style_one.ue-list-view .uc_content{\n flex-grow:1;\n}\n\n\n  #uc_post_grid_elementor_271cefa:not(.ue-list-view) .ue_post_grid_item{\n    display:flex;\n    flex-direction:column;\n  }\n  \n  #uc_post_grid_elementor_271cefa.uc_post_grid_style_one:not(.ue-list-view) .uc_content{\n   flex-grow:1;\n  }\n\n  #uc_post_grid_elementor_271cefa.uc_post_grid_style_one .uc_content > div{\n    height:100%;\n    display:flex;\n    flex-direction:column;\n      }\n\n  \n\n\n\n\n\n\n\n\n\n\n\n\n\/*  for grid\/list layout switcher*\/\n\t#uc_post_grid_elementor_271cefa.ue-list-view .uc_post_grid_style_one_item {\n     display:flex;  \n     flex-direction:row;\n    }\n    #uc_post_grid_elementor_271cefa.ue-list-view .uc_post_grid_style_one_item > div{\n     width:50%;\n    }\n   \n    #uc_post_grid_elementor_271cefa.ue-list-view .uc_content    {\n      display:flex;\n      flex-direction:column;\n      justify-content:center;\n    }\n \n\/*  for grid\/list layout switcher*\/\n\n#uc_post_grid_elementor_271cefa .ue-meta-data{  \n  display:flex !important;\n  flex-wrap: wrap;\n  line-height:1em;\n}\n\n#uc_post_grid_elementor_271cefa .ue-grid-item-meta-data{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_post_grid_elementor_271cefa .ue-grid-item-meta-data a{\n  color:inherit;\n}\n\n.ue-grid-item-meta-data{\n  font-size:12px;\n}\n\n#uc_post_grid_elementor_271cefa .ue-grid-item-meta-data-icon{\n  line-height:1em;\n}\n\n#uc_post_grid_elementor_271cefa .ue-grid-item-meta-data-icon svg{\n  width:1em;\n  height:1em;\n}\n\n#uc_post_grid_elementor_271cefa .ue-debug-meta{\n  padding:10px;\n  border:1px solid red;\n  position:relative;\n  line-height:1.5em;\n  font-size:11px;\n  width:100%;\n}\n\n#uc_post_grid_elementor_271cefa .uc_btn_inner{\n  display:inline-flex;\n  align-items:center;\n  pointer-events:none;\n}\n\n#uc_post_grid_elementor_271cefa .uc_btn_inner svg{\n  width:1em;\n  height:1em;\n}\n#uc_post_grid_elementor_271cefa .ue_p_title{\n  pointer-events:none;\n}\n  #uc_post_grid_elementor_271cefa .ue_post_full_link{\n    position:absolute;\n    width:100%;\n    height:100%;\n    top:0;\n    left:0;\n    z-index: 10;\n  }\n\n\n#uc_post_grid_elementor_271cefa .uc_content_inner{\n  width: 100%;\n}\n\n\n#uc_post_grid_elementor_271cefa .view-switcher-button{\n  display: flex;\n  align-items: center;\n}\n\n#uc_post_grid_elementor_271cefa .view-switcher-icon{\n  display: flex;\n  align-items: center;\n  line-height: 1;\n  cursor: pointer;\n  transition: all .3s ease;\n}\n\n#uc_post_grid_elementor_271cefa .view-switcher-icon svg{\n  height:1em;\n  width:1em;\n}\n\n#uc_post_grid_elementor_271cefa .view-switcher-icon.ue-hidden{\n  display: none;\n}\n\n\n#uc_post_grid_elementor_271cefa_item1 [href=\"javascript:void(0)\"]{\n  cursor: unset;\n}\n\n\n#uc_post_grid_elementor_271cefa_item2 [href=\"javascript:void(0)\"]{\n  cursor: unset;\n}\n\n\n#uc_post_grid_elementor_271cefa_item3 [href=\"javascript:void(0)\"]{\n  cursor: unset;\n}\n\n\n<\/style>\n\n<div id=\"uc_post_grid_elementor_271cefa\" class=\"uc_post_grid_style_one \"  >\n  \t\n  <div class=\"uc_post_grid_style_one_wrap ue_post_grid uc-items-wrapper ue-woo-grid\">\n    \n\n\n\n\n<div id=\"uc_post_grid_elementor_271cefa_item1\" class=\"uc_post_grid_style_one_item ue_post_grid_item ue-item \">\n  \n      <a class=\"uc_post_grid_style_one_image \" href='https:\/\/kpsg.com\/en\/resources\/optimalisasi-contact-center-untuk-pengalaman-kepuasan-pelanggan\/' target=\"_self\">\n     <div class=\"uc_post_image\">\n       <img decoding=\"async\" src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/03\/2-1-768x432.webp\"  src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/03\/2-1-768x432.webp\" alt=\"2\" width=\"768\" height=\"432\">\n       <div class=\"uc_post_image_overlay\"><\/div>\n     <\/div>\n    <\/a>\n   \n  <div class=\"uc_content\">\n    <div class=\"uc_content_inner\">\n      <div class=\"uc_content-info-wrapper\" >\n                \n          \n              \n    <div class=\"ue-grid-item-category\">\n                        <a href=\"https:\/\/kpsg.com\/en\/file-resource-taxonomy\/video\/\" class=\"video\">Video<\/a>\n                  <\/div>\n                      \n        <div class=\"uc_post_title\"><a class=\"\" href='https:\/\/kpsg.com\/en\/resources\/optimalisasi-contact-center-untuk-pengalaman-kepuasan-pelanggan\/' target=\"_self\"><h3 class=\"ue_p_title\">Optimalisasi Contact Center untuk Pengalaman & Kepuasan Pelanggan<\/h3><\/a><\/div>\t\n                 \n          <div class=\"ue-meta-data\">\n            \n                \t    \n                \n        \n\t\n                \n                \n                \n                \n    \t\t\t\n      \n            \n  <\/div>\t\n             \n                   \n                         \n                                              \n      <\/div>                      \n                            \n \t<\/div>  <\/div>      \n  <a class=\"ue_post_full_link \" href='https:\/\/kpsg.com\/en\/resources\/optimalisasi-contact-center-untuk-pengalaman-kepuasan-pelanggan\/' target=\"_self\"><\/a>      \n<\/div>\n\n\n\n\n\n<div id=\"uc_post_grid_elementor_271cefa_item2\" class=\"uc_post_grid_style_one_item ue_post_grid_item ue-item \">\n  \n      <a class=\"uc_post_grid_style_one_image \" href='https:\/\/kpsg.com\/en\/resources\/transformasi-contact-center-menuju-service-excellence\/' target=\"_self\">\n     <div class=\"uc_post_image\">\n       <img decoding=\"async\" src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/02\/Updated-Logo-Thumbnail-Youtube-Smart-Segment-2-768x432.webp\"  src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/02\/Updated-Logo-Thumbnail-Youtube-Smart-Segment-2-768x432.webp\" alt=\"[Updated Logo] Thumbnail Youtube Smart Segment (2)\" width=\"768\" height=\"432\">\n       <div class=\"uc_post_image_overlay\"><\/div>\n     <\/div>\n    <\/a>\n   \n  <div class=\"uc_content\">\n    <div class=\"uc_content_inner\">\n      <div class=\"uc_content-info-wrapper\" >\n                \n          \n              \n    <div class=\"ue-grid-item-category\">\n                        <a href=\"https:\/\/kpsg.com\/en\/file-resource-taxonomy\/video\/\" class=\"video\">Video<\/a>\n                  <\/div>\n                      \n        <div class=\"uc_post_title\"><a class=\"\" href='https:\/\/kpsg.com\/en\/resources\/transformasi-contact-center-menuju-service-excellence\/' target=\"_self\"><h3 class=\"ue_p_title\">Transformasi Contact Center menuju Service Excellence<\/h3><\/a><\/div>\t\n                 \n          <div class=\"ue-meta-data\">\n            \n                \t    \n                \n        \n\t\n                \n                \n                \n                \n    \t\t\t\n      \n            \n  <\/div>\t\n             \n                   \n                         \n                                              \n      <\/div>                      \n                            \n \t<\/div>  <\/div>      \n  <a class=\"ue_post_full_link \" href='https:\/\/kpsg.com\/en\/resources\/transformasi-contact-center-menuju-service-excellence\/' target=\"_self\"><\/a>      \n<\/div>\n\n\n\n\n\n<div id=\"uc_post_grid_elementor_271cefa_item3\" class=\"uc_post_grid_style_one_item ue_post_grid_item ue-item \">\n  \n      <a class=\"uc_post_grid_style_one_image \" href='https:\/\/kpsg.com\/en\/resources\/contact-center-trends-in-2026\/' target=\"_self\">\n     <div class=\"uc_post_image\">\n       <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/02\/Updated-Logo-Thumbnail-Podcast-YT-7-768x432.webp\"  src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2026\/02\/Updated-Logo-Thumbnail-Podcast-YT-7-768x432.webp\" alt=\"[Updated Logo] Thumbnail Podcast YT (7)\" width=\"768\" height=\"432\">\n       <div class=\"uc_post_image_overlay\"><\/div>\n     <\/div>\n    <\/a>\n   \n  <div class=\"uc_content\">\n    <div class=\"uc_content_inner\">\n      <div class=\"uc_content-info-wrapper\" >\n                \n          \n              \n    <div class=\"ue-grid-item-category\">\n                        <a href=\"https:\/\/kpsg.com\/en\/file-resource-taxonomy\/video\/\" class=\"video\">Video<\/a>\n                  <\/div>\n                      \n        <div class=\"uc_post_title\"><a class=\"\" href='https:\/\/kpsg.com\/en\/resources\/contact-center-trends-in-2026\/' target=\"_self\"><h3 class=\"ue_p_title\">Tren Contact Center di 2026<\/h3><\/a><\/div>\t\n                 \n          <div class=\"ue-meta-data\">\n            \n                \t    \n                \n        \n\t\n                \n                \n                \n                \n    \t\t\t\n      \n            \n  <\/div>\t\n             \n                   \n                         \n                                              \n      <\/div>                      \n                            \n \t<\/div>  <\/div>      \n  <a class=\"ue_post_full_link \" href='https:\/\/kpsg.com\/en\/resources\/contact-center-trends-in-2026\/' target=\"_self\"><\/a>      \n<\/div>\n\n  <\/div>\n<\/div>\n\n  <div id=\"uc_post_grid_elementor_271cefa_empty_message\" class=\"ue-no-posts-found\"  style=\"display:none\" >No posts found<\/div>\n\n<!-- end Post Grid -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c9cfcc e-flex e-con-boxed e-con e-child\" data-id=\"8c9cfcc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc69671 e-con-full e-flex e-con e-child\" data-id=\"cc69671\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac15add elementor-widget__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ac15add\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Siap tingkatkan efisiensi bisnis Anda?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8aa497 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d8aa497\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Optimalkan proses bisnis Anda dengan solusi BPaaS KPSG yang lebih praktis, terukur, dan siap mendukung pertumbuhan perusahaan<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-406a426 animated-slow elementor-invisible elementor-widget elementor-widget-button\" data-id=\"406a426\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/kpsg.com\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hubungi Kami<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cd1fa2 elementor-widget__width-initial elementor-widget-mobile__width-inherit animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"8cd1fa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:900}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1106\" height=\"724\" src=\"https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/gambar-1.webp\" class=\"attachment-full size-full wp-image-594\" alt=\"\" srcset=\"https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/gambar-1.webp 1106w, https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/gambar-1-300x196.webp 300w, https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/gambar-1-1024x670.webp 1024w, https:\/\/kpsg.com\/wp-content\/uploads\/2025\/12\/gambar-1-768x503.webp 768w\" sizes=\"(max-width: 1106px) 100vw, 1106px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Business Process as a Services Contact Center (BPaaS CC) Operasional contact center end-to-end dengan tenaga profesional, proses terstandarisasi, serta teknologi omnichannel berbasis cloud dan AI untuk layanan yang lebih cepat, efisien, dan scalable. Konsultasikan Sekarang Lihat Studi Kasus Tenaga profesional 0 + Workstation 0 k+ Trafik AI 0 jt+ Lokasi contact center 0 + Solusi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":945,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3357","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Experience (CX) &amp; Pengalaman Pelanggan - KPSG<\/title>\n<meta name=\"description\" content=\"KPSG menyediakan customer experience &amp; customer engagement platform profesional mulai dari penyediaan platform contact center (outsourcing) hingga AI chatbot\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kpsg.com\/en\/bpaas\/bpaas-cc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience (CX) &amp; Pengalaman Pelanggan - 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