HomeFlowing Toward Revenue Growth in Business

CASE STUDY OF A

PIONEERING BOTTLED WATER COMPANY

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COMPANY BACKGROUND

One of the bottled water companies in Indonesia, established since 1973, has grown into a massive corporate entity. This achievement has been partly realized through strategic partnerships with a multinational brand. Today, the company consistently produces and markets various bottled water products under several brands in Indonesia.

PRIOR CONDITION

  • Despite being available nationally, customers often remain unaware of the presence of bottled water agents near their residences.
  • Customers lack a means to obtain information regarding bottled water agents in their local areas.
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OBJECTIVES TO ACHIEVE

  • Facilitating customers in quickly and efficiently obtaining information about bottled water agents.

ARSI SMARTBOT FOR WHATSAPP BUSINESS

ARSI Smartbot is integrated into the company’s official WhatsApp for the Agent Locator feature. With the chatbot in place, customers can easily access information about the nearest bottled water agents through WhatsApp chat.

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ARSI Smartbot

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GOALS ACHIEVED SUCCESSFULLY

  • Thanks to chatbot technology, customers now experience the ease of swiftly and conveniently accessing information. As of today, an ever-growing number of customers are using WhatsApp to find the nearest bottled water agent locations from their residence.
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TESTIMONIAL FROM BANK MAYAPADA

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Lorem ipsum dolor sit amet. Est repellendus reiciendis eos voluptatibus exercitationem non earum voluptas qui ipsam galisum ab molestias sint. Qui quia enim aut blanditiis dicta ut unde laudantium vel minima quia

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CONTACT US NOW!

KPSG Group is ready to assist operational transformation in your company with innovative business platforms and operations.

CONTACT US NOW!

KPSG Group is ready to assist operational transformation in your company with innovative business platforms and operations.

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