Remote HR: How to Tackle Communication Issues

Working from home or remote working is something common for now. We have accelerated work from everywhere and anytime through technology. Some people commented that it results in people having a lack of relationship with their co-workers or their team.

Communication is one of the important things to build relationships for everyone, including for your team at work. There are several ways to start and maintain communication to build trust and relationship with your team. Especially if you are a manager, leader, or HR to manage the people, you should know how to build relationships with them. Here, some tips for you, leaders!

1. Share The Challenges
Remote working has its own challenges caused by not meeting each other directly. Sharing the challenges, make us aware about our problems and we do some effort to minimize the gap of communication or lack of teamwork.

Perhaps, communicating the challenges to your team can validate what they feel, especially when they are not familiar with remote working. Sharing the challenges makes you and your team can manage the expectation of remote working culture. You and your team can share each other and make an agreement on how you can work remotely.

2. Schedule Regular Meeting
Make a list of the meeting agenda. It can be a regular group meeting to share each progress from everyone and evaluate each other. In that meeting, you can check out each team member's performance. Emphasize the importance of them being prescence thorough actively participating in the meeting.

Besides group meetings, as a leader you should give your time for one on one meetings with every employee. It can depend on you, but it can help you to build relationships with every person in your team. You will know their issues that can obstruct the working project or you can get insight to improve your remote working culture.

3. Considering about Time Zone
It can be relevant for multinational companies, but since the internet is more common for almost all industries, it’s not impossible if you start your business globally. Even though your employees are coming from Indonesia too, if they are in other cities with different time zones, you should consider it. It can happen if you are in Jakarta and your employees are working from Bali, one hour faster, or from Jayapura, two hours faster.

Considering the time zone, make your team feel comfortable and cared for. You can make the important meeting in the time that almost everyone can join. If it is impossible, schedule it from several days ago. So, they can prepare themself for the important meeting.

4. Utilize Technology to Collaborate
In the internet era, you can easily find some productivity tools to help you collaborate with your team remotely. If your company can facilitate local instant messengers, it can help you to monitor your team too. You can choose a communication platform that does not mess up with others and you can categorize the topics or working projects, like Slack or Discord.

Don’t forget to consider timeline sharing to know every progress from each person. It can help you if you want to give another workload to your co-workers. After knowing every workload, you can check and share their works in cloud sharing to share every file and work progress such as Google Drive or Dropbox.

Not only file sharing and instant messengers, you can utilize many kinds of video conferences that make you keep productive with your work, such as Zoom and Microsoft Team, or a virtual office conference that makes you feel like you're in the office such as: Gather Town or Kumospace.

Managing your team remotely has its own challenges. Perhaps these tips can help you have a good relationship with all of your talents. Managing talent has many elements, it is not just maintaining the working culture and workflow, but there are employee administration, attendance systems, monitoring their performance, and payroll process that you should consider. KPSG has the services to help you manage these things effectively, even remotely. Focus your energy on strategic decisions and let us help you with the repetitive tasks to manage the employees.