KPSG was established in 1990 as the first and leading outsourcing provider in Indonesia

KPSG started its business in the area of Human Resource Services, manual Payroll Process Services and traditional Contact Center Services.

Ever since Titan Group's acquisition in 2002, KPSG started its transition from a traditional outsourcing provider to a Business Management Services provider by initiating several service improvements. One of the most significant is the launching of KPSG In-housed Contact Center System Application - OnTrace® which resulted in the successful penetration of KPSG Contact Center Services.

For 30 years, KPSG has been serving 250 active clients, 350 recurring projects, 5.000 Managed Services Employees, 2.000 W/S Contact Center, 12 Recruitment Centers Nationwide, 3 Payroll Processing Centers and 1.000 m² Interior Workshop.

With headquarter based in Jakarta, KPSG commits to provide excellent service quality and accessibility to its clients. KPSG expanded its national base to 10 branches in Tangerang, Medan, Palembang, Bandung, Semarang, Yogyakarta, Surabaya, Malang, Samarinda, Makassar as well as its international market by having its regional subsidiary company in Makati, Philippines.

In 2020, With the Rebranding and Restructuring, KPSG (under PT. Andalan Anak Bangsa) redefined the Services into 5 categories service Multi Process Human Resource Outsourcing (MPHRO) :

  • Recruitment & Selection Services
  • Employee Administration and Registration Services
  • Payroll Processing Services
  • Time Management Services
  • Operational Support Management (Facility Care Services, General Services, Field Support Services, Securing Asset Services)

KPSG is confident that with almost 30 years of experience serving clients from the Financial Industry and Non-Financial Industry, KPSG can help your company by providing the best solution.


To be the leading Business Process Services company in the region


To deliver high return to its stakeholders by providing world class services


Brand Pillar

  • Trustworthy

    in its dealings and solutions

  • Professional

    in its delivery

  • Personal

    in its approach

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